Export Account Manager

Job Description

Job Description

Join us at Forrest Logistics, an established and ever-growing logistics organization within the transportation industry. As a full service firm specializing in end-to-end logistics solutions, we're dedicated to optimizing efficiency while showcasing our expertise to our customers and partners. We're on the lookout for team players who crave involvement in implementing new initiatives and appreciate the drive needed for sustained growth in the transportation industry. At Forrest Logistics, we're committed to fostering an environment where our associates flourish by maximizing their potential and offering abundant opportunities for career growth. If you're ready to be part of a cutting-edge organization that values innovation and supports your professional journey, let's connect!

Export Account Manager

We are looking for self-motivated and dynamic professionals to join our growing team at Forrest Logistics. As an Export Account Manager, you will focus on helping customers move their inventory in the most efficient and cost-effective way while working with our carriers to ensure safe and on-time pickup and deliveries. This position offers the unique opportunity to contribute to a growing start-up and launch or continue a career in logistics. Join the fastest-growing logistics start up in the industry and experience the fun, challenge, and personal opportunities as a member of the Forrest team.

Daily Tasks & Responsibilities

• Develop and grow relationships with customers and carriers
• Communicate and work closely with import Account Managers to facilitate reuse of equipment
• Serve as the primary point of contact between the client, the logistics provider, and other relevant parties
• Responsibly manage shipments by ensuring all loads are fulfilled to expectations
• Identify and resolve any issues or delays that may arise during the export process
• Monitor and report events within a load’s lifecycle to team members and customers
• Manage carrier performance and responsibilities
• Coordinate all aspects of the export process, such as scheduling shipments, preparing shipping documents and ensuring compliance with international trade regulations

Essential Skills, Characteristics & Experience

• Be a problem solver who works well under pressure, meets deadlines within a specified time frame, and can provide regular communication on status of accounts
• Proven ability to negotiate shipping rates and other logistics-related costs
• A solid understanding of international trade regulations and customs procedures
• This position must provide quality customer service by researching issues, answering questions, and addressing concerns with customers and carriers
• Several years of experience in international trade, logistics, or a related field is preferred.
• Effective verbal, written, and organizational skills are critical
• Highly skilled at developing and maintaining relationships with customers, carriers, and team members
• A strong sense of personal accountability and a winning attitude
• Bachelor’s degree preferred

• Earn a competitive salary with benefits
• Make your mark on a growing business
• Internal advancement opportunities for performers
• Aptitude for working in a fast-paced, high-intensity environment including a strong sense of personal accountability and a winning attitude