Collections Specialist
Job Description
Job Description
We are looking for a dedicated Collections Specialist to join our team in Tucson, Arizona. In this contract position, you will play a vital role in managing and processing collections related to consumer and commercial accounts. The ideal candidate will have a strong background in credit and billing collections, along with excellent communication skills to ensure positive client interactions.
Responsibilities:• Manage the collection processes for both consumer and commercial accounts with accuracy and efficiency.
• Review and analyze account histories to identify overdue balances and develop strategies for timely payment.
• Communicate effectively with clients to resolve billing discrepancies and negotiate payment plans.
• Collaborate with internal teams to ensure accurate credit and collections reporting.
• Monitor account statuses and maintain detailed records of all collection activities.
• Implement best practices to improve collection rates and minimize outstanding debts.
• Ensure compliance with company policies and legal regulations during collection activities.
• Provide regular updates to management regarding collection progress and account statuses.
• Assist in preparing reports related to credit and collections performance.
• Support billing teams in resolving payment issues and improving overall processes.• Proven experience in commercial and consumer collections.
• Strong knowledge of credit and billing collection processes.
• Excellent communication and negotiation skills.
• Ability to analyze account data and develop effective collection strategies.
• Proficiency in relevant software tools and systems used in collections.
• Detail-oriented with strong organizational skills.
• Familiarity with compliance regulations related to collections.
• Ability to work independently and meet deadlines effectively.
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