Data Analyst (Associate)

Verified Job On Employer Career Site

Job Summary:

U-Haul is a company that has been serving do-it-yourself movers and their households since 1945. They are seeking a Data Analyst to manage business accounts, provide operational and coaching support, and ensure KPI compliance through data analysis and client communication.

Responsibilities:

• Communicating with clients to ensure that all of their needs are understood and addressed

• Building strong client relationships to maintain rapport and promote growth

• Collaborating with various internal departments to ensure that they fulfill all customer requests

• Resolving complaints and keeping track of all processes that pertain to the client’s desires

• Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience

• Collecting and analyzing data concerning consumer behavior to understand changing needs

Qualifications:

Required:

• Bachelor’s degree recommend not required

• Exceptional verbal and written communication skills.

• Ability to collect, track, and analyze large amounts of data.

• Adaptability and strong problem-solving skills.

• Excellent active listening skills.

• Ability to build rapport and collaborate with others within the company and externally.

• Understanding of consumer behaviors and industry trends.

• Extensive, accurate product knowledge.

• Must have excellent written and verbal communication skills.

• Excellent interpersonal skill and the ability to work well in a team environment.

• The ability to work in a computerized environment using various software and online web programs.

• Looking for 3-5 years of experience

Preferred:

• More education or experience may be preferred.

Company:

Their primary service objective is to provide a better and better product and service to more and more people a lower and lower cost. Founded in 1945, the company is headquartered in Capitol Heights, Maryland, USA, with a team of 10001+ employees. The company is currently Late Stage. U-Haul has a track record of offering H1B sponsorships.