Courtroom Clerk Lead
Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Clerk of the Superior Court About the Position As a Courtroom Clerk Lead, you will play a vital role in shaping the performance and professionalism of our courtroom staff while making a meaningful impact on the justice system and the community we serve. In this leadership position, you’ll collaborate with Courtroom Services Supervisors to design, implement, and document comprehensive training programs for Courtroom Clerks. Your focus will be on developing knowledgeable, skilled professionals who ensure accurate, timely, and effective support for the courtroom and the judicial division. As the primary trainer and subject matter expert, you’ll lead instruction on general Courtroom Services policies and case-specific procedures, fostering a culture of excellence, accountability, and public service. By establishing a solid foundation for courtroom operations, you will contribute to fair and efficient judicial proceedings, leaving a lasting impact on individuals and families throughout the community. This position is located at the Southeast Juvenile facility at 1810 S. Lewis. You will be required to work weekends occasionally, and there will be a future opportunity for a flexible/hybrid schedule About Us Join a team on a mission to provide fair and equitable access to justice. Our department is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community by actively learning through experiences, using both successes and challenges as opportunities to learn and grow. Every team member plays a vital role in providing services for the justice system, the legal community, and the general public. COSC adopted Factors for Success to provide transparent guidance for sustainability, strategic initiative achievement, positive learning culture, and inclusivity by linking foundational skills and value-based behaviors. The four Factors for Success and related competencies are:
- Thought: Have and use the appropriate knowledge. (Business Acumen, Customer Focus, Strategic Mindset)
- Results: Take initiative and be accountable for results. (Takes Initiative, Ensures Accountability, Results Focused)
- People: Effectively communicate and interact with others. (Influential, Develops/Others Teamwork, Collaborative)
- Self: Recognize and reflect on oneself and one’s behavior. (Authentic, Aware, Flexible)
- Work with a greater purpose
- Tuition reimbursement
- Exceptional work-life balance
- Opportunities for growth and development within Maricopa County
- Low-cost, high-value healthcare for you and your qualifying dependents
- Child care benefits, including access to our on-site center Maricopa County Kids Club , dedicated to serving Maricopa County families
- Paid vacation, sick time, and parental leave
- Extensive wellness program, including an incentive
- Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1
- Want to learn more about the County’s Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us | Maricopa County, AZ
- Five years of experience performing advanced clerical functions such as minute taking, preparing reports, composing and typing correspondence, and transcribing from audio or handwritten materials, which includes two years of experience as a Courtroom Clerk
- High school diploma or GED
- Post-secondary education may substitute for two years of the experience requirement on a year-for-year basis
- Preferred proficient knowledge of the juvenile case type
- Provide one-on-one and/or group training, including cross-training to Courtroom Clerks
- Prepare and maintain training materials and present sections of the orientation program to new Courtroom Clerks
- Participate, provide input, and learn new programs/processes to create training for Courtroom Clerks
- Monitor the training of multiple Courtroom Clerks simultaneously, which may include identifying and coordinating with seasoned Courtroom Clerks to provide one-on-one training
- Review, audit, and monitor trainee Clerks’ work product for completion, accuracy, and productivity in accordance with established performance expectations
- Document the progress of each trainee; prepare and provide documented training status reports, including milestone accomplishments and areas of concern needing correction, to include in the Clerks’ introductory performance reviews
- Assign and manage workload; may assist with scheduling court coverage and monitoring work and time restraint compliance
- May assist with the Courtroom Clerk recruitment process
- Perform quality assurance audits to ensure the highest quality and timeliness standards are being met; may perform quality assurance audits at the supervisor's request; maintain statistical data for status reports
- Maintain confidentiality of information and materials in accordance with policies, court orders, statutes, and rules
- Serve as a Courtroom Clerk, providing court coverage when needed
- Assist with Courtroom Services policy/procedure updates
- Mostly office setting in a high-volume, fast-paced environment. Builds constructive relationships with people, both similar and different from oneself, in an open, friendly, and accepting manner. Models supportive, inclusive, and equitable behavior; acts with positive intent, mutual respect, and honesty. Requires long periods of sitting while completing computer activities
- Ability to frequently ascend and descend 1-3 steps to the work area, with or without accommodation
- Ability to lift boxes or other items up to 20 pounds and carry, push, or pull from one courthouse to another
- May require travel to and from job-related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles on County business
- Consideration will only be given to candidates who submit online applications
- Candidates will be contacted primarily through email and their Workday online application profile
- Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive
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