Call Center Representative
Job Description
Job Description
Call Center Representative
LHH Recruitment Solutions is partnering with a respected healthcare organization in Central Phoenix to find a call center representative to join their team. The schedule is fully onsite for the first four months, Monday–Friday, 8:30 AM – 5:00 PM. The pay rate is between 18/hr-19/hr.
What You’ll Do:- Provide exceptional service to patients and healthcare providers via phone and email
- Assist with scheduling, billing inquiries, and general support
- Navigate internal systems to update records and resolve issues
- Collaborate with team members to ensure timely and accurate service delivery
- High school diploma or equivalent
- Bilingual Spanish is a plus!
- Previous customer service experience (healthcare preferred but not required)
- Strong communication and problem-solving skills
- Ability to work in a fast-paced, team-oriented environment
- Comfortable working fully on-site for the first 4+ months during training
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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