Data Analytics Manager

Data Analytics Manager

Job Summary:
In this role, you will be responsible for directing, coordinating, and administrating all aspects of data analytics for the credit union.

Salary: $118,000-$147,000 yearly Depending on Experience
This is an in-person position

About Us:
Hughes Federal Credit Union is dedicated to providing a positive difference in our members’ financial lives. Our commitment to the Tucson community extends beyond our members as we sponsor and support local charities and organizations that promote the financial literacy of future generations. Join our team and see why we have been named a “Best-In-State” credit union, four years in a row!

Key Responsibilities:

• Responsible for the overall strategy, design, development, testing, deployment and enhancement of custom databases, data structures, datasets, analytic dashboards, and reporting solutions.
• Effectively manages the Data Analytics team to ensure timely and accurate reporting on a continuous basis.
• Directs the mitigation of technical debt.
• Oversees the tracking, coordination, and resolution of reported data analytics issues from staff/management.
• Oversees administration and maintenance of the data warehouse, infrastructure, environments, and tools associated with data analytics functions.
• Provide monthly and/or quarterly status updates for all ongoing or upcoming projects.
• Monitor budgeted expenses for application development/data analytics infrastructure, environments, and tools.
• Review associated invoices, bids, and estimates associated with data analytics functions.
• Monitor vendor and contractor performance associated with data analytics functions.
• Review vendor/contractor agreements and contracts as needed.
• Perform vendor/contractor evaluations to ensure highest level of satisfaction in results.
• Participate in annual budget planning with department/branch managers and executives.
• Train, coach, and mentor staff; monitor performance, support productivity, and identify opportunities for automation and operational efficiencies.
• Manage external agencies, vendors, and third-party partners, including vendor due diligences, relationship management, and service-level oversight.
• Perform periodic reviews of operational activities as assigned by senior management.
• Work directly with internal auditors, and NCUA/CPA examiners to meet or exceed audit and examination expectations.
• Review, update, and periodically test the Business Continuity Plan.
• Ensure that all actions associated with department related functions are within established credit union policies and procedures and compliant with all applicable law and regulations such as, but not limited to: Fair Debt Collection Practices Act (FDCPA), Telephone Consumer Protection Act (TCPA), Truth in Lending (Reg Z), Bank Secrecy Act (BSA), Fair Credit Reporting Act (FCRA), Equal Credit Opportunity Act (ECOA), Home Mortgage Disclosure Act (HMDA), TILA-RESPA Integrated Disclosures (TRID), Generally Accepted Accounting Principles (GAAP), Office of Foreign Assets Control (OFAC), Dodd-Frank Act, and Military Lending Act (MLA). Respond and act as needed to all internal and external audits. Perform periodic review of applicable policies and procedures that impact the department.

Qualifications:

Required Skills:

• Five to ten years of similar or related experience.
• Equivalent to a bachelor’s degree in computer science, Information Systems, Engineering, Math or related major, or completion of a specialized course of study at a business or trade school.
• Strong leadership, coaching, and mentoring skills with experience developing high-performing teams.

What We Offer:

• Generous Paid Time Off Policy
  • Up to 15 days in 1st year of service
    • Paid Time Off increases with tenure
  • VTO (Volunteer Time Off) Up to 16 hours yearly
• 401(k) plan
  • 7% company match
• Health, Dental, and Vision Insurance
  • Health Savings Account with Employer Contribution Available
  • Free Vision Insurance
• Life and Disability Insurance
  • Provided by the Credit Union with Optional Supplemental Coverage Available
• Competitive Wage and Professional Development
  • Educational Assistance

Hughes Federal Credit Union is a background screening, credit check and E-Verify workplace.