Experienced Personal Injury Paralegal

Job Description

Job Description

About Us:

For nearly 30 years, The Husband & Wife Law Team has set the standard in personal injury law through exceptional client service and legal results. Our mission is to thoughtfully guide people through adversity toward their best possible outcomes, driven by a passionate team and a system built to empower and evolve. We bring our community to work every day—honoring excellence, supporting local causes, and hosting meaningful events. If you're ready to make an impact alongside a collaborative, values-driven team, read on and apply today!

About the Role:

As a Paralegal, you are the gatekeeper of our clients’ experience, and the project manager of their case. You will work closely with the assigned attorney with cases involving complex issues and clients with serious injuries that are not in litigation but have the potential to require litigation and would be certified as Tier 2-3 in Arizona state courts. You will also partner with our paralegal manager to proactively ensure cases are moving forward efficiently while providing exceptional service.

At this level, high emotional intelligence is a must. You will be working with clients who have experienced catastrophic, life-changing events. The paralegal must have the ability to navigate difficult conversations with compassion and empathy.

Our office is unlike any other law firm. We have an exceptionally positive culture and all work as a team. We were recently named Top Workplaces of 2025 for Medium Sized Businesses in the Valley.

What You’ll Do

• Manage own caseload of 50-65 personal injury cases. Cases may involve:
  1. claims against governmental entities, multi-vehicle collisions, corporate defendants, wrongful death, dram shop, premises liability, dog bites, drowning, slip and falls, serious injuries including but not limited to clients who have suffered multi-day hospital stays, bone fractures, surgeries, extended rehabilitation, and substantial lost time from work. Cases have a high likelihood of requiring litigation.
• Communicate with clients at a minimum of every 28 days to obtain case information and provide status updates.
• Schedule attorney client calls for each client every 90 days.
• Respond to client inquiries within a 24-48-hour time period.
• Perform detailed and thorough work up of files to fully prepare the case for litigation if necessary.
• Interview clients to obtain accident details and information regarding their injuries, medical providers, prognosis, and lifestyle impact.
• Hire investigators to obtain witness statements, surveillance video, etc.
• Draft and send public records requests, subpoenas, Notice of claim to governmental entities.
• Investigate liability, causation, damages, and the at fault party’s ability to pay.
• Determine all layers of available insurance coverage to maximize our client’s recovery.
• Assist client with resolving property damage claims including arranging reservations for rental vehicles, removal of vehicles from tow yards/storage facilities, loss of use claims, total loss payouts, out of pocket expenses for damaged personal property, diminished value claims, and deductible reimbursement.
• Obtain health insurance information and documentation.
• Review documents including but not limited to police reports, witness statements, medical records, medical bills, and correspondence from insurance companies, health insurers, vendors, etc.
• Communicate with various parties including insurance adjusters, medical providers, health insurance analysts, etc. regarding a client’s claim.
• Provide regular updates to attorneys regarding case status.
• Determine medical records and bills that need to be requested from providers.
• Anticipate the need for legal and/or medical experts and schedule independent medical examinations, records reviews, site inspections, etc.
• Obtain subrogation information from government and private health insurers.

What We’re Looking For

• Highly proficient in time management.
• 5+ years of paralegal experience handling personal injury cases that if in active litigation would be certified as Tier 2 or 3.
• Highly proficient in time management.
• Able to minimize distractions and maintain focus.
• Able to work and produce quality work product under pressure.
• Able to work independently and collaborate with other paralegals.
• Proven ability to multi-task.
• Strong attention to detail.
• Proven ability to prioritize conflicting tasks and deadlines.
• High levels of adaptability.
• Excellent communication skills – both verbal and written.
• Able to use case management software (Needles and/or Filevine preferred but not necessary).
• Able to work consistent schedule.
• Able to use a computerized time clock to track work hours.
• Able to sit for long periods while completing computer activities.
• Able to travel to Husband & Wife Law Team office on Ray Rd./I-10 in Phoenix, Arizona for necessary meetings and monthly firm events.

Things You’ve Done in the Past

• Manage workflow and delegation of tasks cross departmentally.
• Review incoming mail and determine next steps.
• Redact documents to maintain client privacy.
• Maintain up to date records and notes in case management software.
• Calendar and monitor important dates including statute of limitations and internal and external deadlines.
• Ensure receipt of all requested records and bills.
• Prepare documents for expert review.
• Review, finalize, and send demand packages to insurance companies.
• Prepare disbursement statements itemizing client’s settlement funds, balances owed, attorney’s fees, and client’s net recovery.

Why Join Us?

At The Husband & Wife Law Team, you’re not just taking a job, you’re joining a mission. We’re a family-run firm with nearly 30 years of experience helping people navigate tragedy and recovery. Our work is personal, purposeful, and rooted in compassion. We’re proud to be a Certified Great Place to Work® five years in a row and a Top Workplace since 2022. But what makes us special is how we live our values every day.

We believe in building a culture where every team member is supported, empowered, and celebrated—because that’s how we deliver the best outcomes for our clients.

You’ll be part of a team guided by core values. These aren’t just words on a wall, they shape every decision, conversation, and client experience.

What We Offer:

• Competitive pay with growth potential
• Health, dental, vision, and life insurance
• 401(k) with company matching
• Paid time off & paid family leave
• Health savings account (HSA)
• Team appreciation events, employee discounts & much more

Whether you’re here to grow your career, make a difference, or be part of something bigger, we’ve built a place where you can do meaningful work and love the team you're doing it with.

Learn more about our values, culture, and how we give back at: husbandandwifelawteam.com/join -our-team

AMJ #1066