LUMOS Receptionist

: Basic Function Responsible for managing the front desk, including greeting visitors and answering incoming phone calls. Perform various clerical duties, schedule tours and meetings. Provide support for students needs. Responsibilities 1. Answer telephone systems ensuring accurate messages and treat all customers with excellent customer service. This includes supporting student/guardian needs in the process of getting required records/documents. 2. Monitor surveillance systems and act as gatekeeper to incoming visitors. 3. Meet all reporting requirements including attendance and voxer alerts. 4. Field questions, concerns, complaints, student issues( including triage), and technology issues. Communicate with Principal/Vice-Principal and appropriate department lead/Grad Solutions as required on these items. 5. Create and publish necessary communication emails and documents via Google Drive. 6. Effectively communicate with colleagues, students, and parents 7. Attend departmental and All Staff meetings/events as scheduled. 8. Perform other related duties as assigned. Skills Oral Communication Skills Written Communication Skills Customer Relations Customer Service Telephone Etiquette Organization Project Management Professionalism Time Management Computer Literacy Keyboard Skills Reading Skills Education/Training Degree: High School Diploma or Equivalent, Bachelor's degree preferred. Or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Must be CPR and 1st Aide certified. You are required to obtain a Level 1 Fingerprint Clearance Card. Experience Prior administrative and school experience required. Or any equivalent combination of training and experience which provides the required knowledge; skills and abilities. List of Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently in an 8-hour shift is required to sit; stand; walk; kneel; crouch; stoop; balance; climb; use repetitive motions; lift up to 25 lbs; reach with hands and arms; use hands to finger; handle or feel and look at a computer or hand-held screen for long periods of time. Disclaimer The preceding has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Occasional evening and weekend work may be required as job duties demand. Please see your immediate supervisor with any questions you may have.