Outside Sales

Job Description

Job Description

Hydraulic Controls, Inc. is a premier fluid power distributor with territories throughout the Western United States. Our Employee-Owners, along with our quality suppliers, have built our 50-year-strong reputation on ethical business practices, value-added customer service and local inventory.

SUMMARY: Selling products for distributor to business and industrial establishments or individuals at customer's place of business.

DUTIES AND RESPONSIBILITIES:

· Drives daily within assigned sales territory.

· Makes outbound lead follows-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products and
services.

· Handles inbound sales lead calls to convert calls into sales.

· Overcomes technical and business objections of prospective customers.

· Provides product demos to qualified customers on request.

· Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained.

· Tracks stock levels.

· Estimates date of delivery to customer.

· Coordinates customer training.

· Builds and maintains customers’ relationships.

· Prepares reports of business transactions.

· Enters new customer data and other sales data for current customers into CRM.

· Works with inside sales representatives to keep account activities up to date.

· Performs other related duties as assigned by management.

QUALIFICATIONS:

· Associate's Degree (AA) or equivalent from a two-year college or technical school, or six months to one year related experience and/or training, or equivalent combination of education and experience.

· Experience building business relationships.

· High level of motivation.

• Acute attention to detail.

• Strong organizational skills.

• Commitment to excellence and high standards.

• Excellent written and verbal communication skills.

• Ability to understand and follow written and verbal instructions.

· Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

· Valid driver license with acceptable motor vehicle record.

COMPETENCIES:

· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Follows through on commitments.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

· Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

· Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit/drive.
• Frequently required to talk or hear.
• Frequently required to utilize visual acuity to inspect equipment, read technical information, and/or use a keyboard.
• Occasionally required to utilize hand and finger dexterity.
• Occasionally required to bend or stoop.
• Occasionally required to lift or carry items weighing less than 25 pounds.
• Occasionally required to work near moving mechanical parts.
• Occasionally exposed to outside weather conditions.
• Occasionally exposed to loud noise (examples: metal can manufacturing, large earth-moving equipment).
• Occasionally exposed to very loud noise (example: jack hammer work).

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The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.