Banquet Set-up - Hilton Tucson El Conquistador

Scope:
The Banquet Setup Attendant is responsible for the physical setup, maintenance, and breakdown of banquet and catering function rooms. This role ensures events are executed according to specifications while maintaining a clean, safe, and professional environment that reflects the highest level of guest service.

Primary Responsibilities:

• Set up and/or break down banquet function rooms according to Banquet Event Orders (BEOs), including tables, chairs, staging, and audiovisual equipment.

• Maintain banquet rooms, hallways, storage areas, and service areas in a clean, organized, and safe condition.

• Properly clean, store, and secure banquet equipment and supplies after each event.

• Refresh meeting and event spaces as needed during breaks (e.g., clear trash, clean glassware, replenish water pitchers, replace linens).

• Respond promptly and professionally to guest and team member requests, ensuring satisfaction.

• Maintain a polished, professional appearance and follow all company policies and procedures.

Qualifications:

• Education/Experience: Basic reading, writing, and math required. Previous hospitality or event setup experience preferred.

• Licenses/Certifications: Alcohol awareness certification and/or food service permit (as required by local/state regulations). Valid driver’s license required.

• Skills:

  • Strong customer service and interpersonal communication skills.

  • Ability to work efficiently and stay organized in a fast-paced environment.

  • Team-oriented with attention to detail.

Working Conditions:

• Flexible schedule required, including nights, weekends, and holidays.

• Fast-paced, event-driven environment with frequent time-sensitive tasks.

• Overtime may be required based on business needs.

Physical Requirements:

• Frequent standing, walking, bending, lifting, and carrying throughout shifts.

• Must be able to lift and move items up to 100 lbs. (e.g., tables, chairs, stages).

• Basic reading/writing required to follow event orders and safety guidelines.

• Basic math skills occasionally used.