HIMS Technician

Banner Health
Glendale, AZ
**Primary City/State:** Glendale, Arizona **Department Name:** HIMS Operating Svc Ctr-AZ West **Work Shift:** Day **Job Category:** Revenue Cycle A rewarding career that fits your life. As an employer of the future, we are proud to offer our team members many career and lifestyle choices including remote work options. If you're looking to leverage your abilities - you belong at Banner Health. Looking for a motivated, experienced **Health Information Management Tech (HIMS Tech)** to join our talented Acute Care HIMS Team. This position has a direct impact on patient care for our acute care facilities, and facilitates importing patients PHI documentation into Cerner. This Department work in a variety of functions from the release of information, document, regulatory, etc. Whether you're just starting out or looking to boost your career in Medical Records Banner has a place for you! + **Location:** **Banner Thunderbird Medical Center (Phoenix)** + **Schedule: Sun 8am-4:30pm; Mon-Thur 7am-3:30pm** + Ideal Candidate will have at least 2 years experience in PHI. Strong data entry/10key. High-volume. You will be responsible for compiling, processing, and maintaining patients' medical records. HIMS Technicians will ensure all regulatory requirements of Banner are followed, as well as reconcile medical record activity, maintain records in centralized locations, retrieve charts, and scan, index, and validate records. The variety of functions ranging from the release of information, and documents to regulatory. Bring your medical records knowledge, excellent customer service skills, drive, attention to detail, and technical skills to a rewarding career at Banner! **Apply today!** Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care. POSITION SUMMARY This position is responsible for the maintenance and preservation of confidential electronic health records. The position performs a variety of HIMS functions, including one or more of the following: record completion, transcription coordination, document imaging, release of information, and/or providing services and information to physicians and staff. May analyze the electronic medical records for quantitative and qualitative completion based on the facility's medical staff rules and regulations, company policy, and State, Federal and other regulatory agency requirements. CORE FUNCTIONS 1. Conducts routine releases of health information in accordance with company policy and all state and federal laws. 2. Reviews and analyzes health information typically through the use of electronic health record tools for provider completion and record deficiencies in accordance with the Joint Commission, CMS, state licensing agencies, Medical Staff rules and regulations, and HIMS Department standards. Accurately maintains data related to deficiencies in the Electronic Medical Record. 3. Provide customer service and assistance related to HIMS departmental functions to patients, vendors, providers, ancillary staff, and other departments in person, over the telephone, through email, or by other means including coordinating birth registrations with State recording processes. 4. Performs the document imaging function as required, including scanning, Quality Control and Validation, to ensure scanned images are uploaded into the correct electronic health record visit and meet minimum productivity standards as defined. 5. Perform current and retrospective review of scanned documents as needed through the certification process in an effort to maintain the integrity and completeness of the Electronic Medical Record and meet minimum productivity standards as defined. 6. Perform a variety of other support functions including assistance with basic transcription issues and requests, providing training for Dragon/voice recognition applications, assisting patients with completion of portal enrollment, performing merges and combines in the EHR, answering telephones, and other duties as assigned by HIMS leadership. 7. Works under regular supervision using defined processes. Conducts problem solving using a learned expertise in regulations and medical record requirements. Has assigned responsibility within a department or clinic. Customers are physicians and office staff, nursing and ancillary staff. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day. NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager. SUPERVISORY RESPONSIBILITIES DIRECTLY REPORTING None MATRIX OR INDIRECT REPORTING None TYPE OF SUPERVISORY RESPONSIBILITIES N/A Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner. PHYSICAL DEMANDS/ENVIRONMENT FACTORS OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager) Requires extensive sitting with periodic standing and walking. May be required to lift up to 20 pounds. Requires significant use of personal computer, phone and general office equipment. Needs adequate visual acuity, ability to grasp and handle objects. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. May require off-site travel MINIMUM QUALIFICATIONS Requires the knowledge of health information practices and principles as normally demonstrated through completion of one or more years of post-high school education in medical records and information systems OR high school diploma/GED or equivalent working knowledge or one or more years of experience working with medical records and/or health information management. Requires the ability to communicate effectively in oral and written formats; requires ability to inspect, read, and analyze written material. Must be able to perform and work on multiple tasks and organize and prioritize work. Requires good judgment, initiative and problem-solving abilities, along with effective teamwork skills. Requires strong technical skills in the use of software applications and databases. Must have strong organizational and interpersonal skills. Is knowledgeable and proficient in accessing and utilizing all applicable EHR systems as well as other applications utilized by the HIMS department. PREFERRED QUALIFICATIONS Current enrollment in the Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) Program. A background in the use of medical terminology for the assigned area is preferred. Additional related education and/or experience preferred. Additional related education and/or experience preferred. DATE APPROVED 06/27/2021 **EEO Statement:** EEO/Disabled/Veterans ( Our organization supports a drug-free work environment. **Privacy Policy:** Privacy Policy ( EOE/Female/Minority/Disability/Veterans Banner Health supports a drug-free work environment. Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability
Posted 2025-07-24

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