Medical Office Coordinator Spine Center Osborn

: Overview:

• up to a $2,000 Sign-On Bonus
• Monday - Friday; 8a to 5p
• Located at E. Osborn Rd & N. Brown Ave (near the Osborn Campus)
• Completion of MA training program REQUIRED

Looking to be part of something more meaningful? At HonorHealth, you'll be part of a team, creating a multi-dimensional care experience for our patients. You'll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact. HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more. HonorHealth is looking for a Medical Office Coordinator to support the Spine Center located near the Osborn Campus. This is a small but powerful team consisting of 7 members that includes (2) Providers, MAs, MOAs, Reg Sched who are very family-oriented and there's a great team atmosphere. This is a fast-paced office and runs like as "well-oiled machine" due to the fact that the culture and patient servicing expectations have been set by the Medical Director who leads by example. The ideal candidate must meet the minimum requirements of a HSD/GED, one (1) year experience in a physician office environment along with having a current BLS card. We also look for the preferred requirement of the completion of an approved training program OR unapproved training program and successfully passes the medical assistant examination administered by a certifying organization accredited by either the National Commission for Certifying Agencies or the American National Standards Institute as described by the Arizona Administrative Code. Soft skills that will ensure success in the role include, but limited to, the ability to be a team player, patient centric, empathetic, a good communication and possess an attitude that presents good customer service. Join us. Let's go beyond expectations and transform healthcare together. HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With nearly 14,000 team members, 3,700 affiliated providers and hundreds of volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Qualifications: Education High School Diploma or GED Required Experience 1 year experience in a physician office environment. Required Licenses and Certifications Basic Life Support (BLS) Required Fingerprint Clearance Card - State Have a current Fingerprint Clearance card, or within seven (7) working days after employment shall apply and be eligible for a Fingerprint Clearance Card (Pediatric Behavioral Health Sites ONLY) Required Responsibilities: Job Summary The Back Office Coordinator is responsible for coordination of back office's operations and providing the optimum level of care. Assists with hiring and performance evaluations of staff and day-to-day operations. Coordinates the back office operations of the extended hours program. Serves as a mentor and PN resource to assist in meeting regulatory requirements. Provides cross coverage support for Practice Manager. Knowledge of medical front office procedures. Answers phone messages promptly. Maintains clean, neat and well-stocked exam rooms.

• Assists with hiring, training, and supervising the back office staff and maintaining established state and federal standards. Responsible for Precept coordination of Medical Assistants and front office training. Coordinates students and externs. Ensures the operation of the back office is within established guidelines, monitors for compliance. Responsible for meeting established requirements of OSHA, ASDHS and other regulatory agencies to provide a safe environment. Coordinates ACLS, BLS, CPR, PPD, EHS compliance for providers and staff. Ensures back office is fully staffed and supervises the daily operations of the back office. Ensures all proficiency exams, quality controls, equipment checks and logs are done accurately and timely
• Oversees front and back office staff support to providers, including: Ability to assist in developing procedures to triage patients. Obtaining patient vital signs as evidenced through documentation. Obtaining patient and family medical history, social history and other information required by provider for patient evaluation as evidenced through documentation and audit. Recording of reason/purpose for office visit.
• Provides cross coverage/support for Practice Manager, including: Responds to security/alarm calls. Responsible for resetting alarm. Processes and submits practice payroll in Manager's absence. Responsible for opening the safe in Manager's absence. Assists Manager in maintaining building security/access
• Responsible for Electronic Health Records: Continually maintains Health Insurance Portability and Accountability Act (HIPAA) and other HH compliance requirements. Enters medical information into patient electronic medical record (EMR) system. Ensures all required information is keyed thoroughly and accurately. Proactively takes ownership of issues and participates in problem resolution process. Escalates issues to designee as necessary. Brings errors and/or issues to the attention of designee Navigates through multiple complex EMR screens and enters data
• Assists providers with exams as needed. Assists with minor surgeries, patient exams and other procedures as directed. Provides assistance with obtaining urinalysis, phlebotomy, bandage changes, screening audiograms, EKG's and any other physical examination as needed. Must be well-versed in applying first aid to patients as needed, sterile techniques, proper handling of contaminated body fluids and use of proper body mechanics. Administers vaccines and/or other required injections.
• Maintains inventory levels of medical supplies. Provides assistance to Pharmaceutical Reps in collecting, stocking and documenting samples. Assures that all outdated drugs and supplies are removed and disposed of properly in a timely manner and consistent with applicable regulations. Monitors departmental expenditures to ensure compliance with budgetary parameters.
• Performs other duties as assigned.

Facility: HH Medical Grp Specialty Department: HH Spine Center Osborn Work Hours: Mon - Fri; 8a-5p Shift: 01 - Days Position Type: Regular Full-Time