UX Design Manager

Ford Motor Company
Phoenix, AZ
We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves? **Enterprise Technology** plays a critical part in shaping the future of mobility. If you're looking for the chance to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for you. Join us and challenge your IT expertise and analytical skills to help create vehicles that are as smart as you are Visa sponsorship is NOT available for this position. This job is posted as REMOTE (EST/CST), but also designated as HYBRID, with up to four days per week onsite may be required for candidates within commuting distance from our Dearborn, MI., offices. We're hiring a passionate, proven UX leader to drive the next generation of Ford.com experiences (web + mobile). As a UX Manager, you will set direction AND design. You'll mentor and grow a high‑performing team while personally delivering key flows, prototypes, and design artifacts. You'll partner closely with Product, Engineering, Research, and Brand to ship experiences that meet business goals, elevate our design quality, and deepen customer relationships. You will: understand customer behavior, shape concepts for new products and features, and ensure decisions are grounded in data and research. You'll also help evolve our design system, tooling, and ways of working. **Responsibilities (Internal & External)** **50% People & Team Leadership** + Hire, mentor, and manage a high‑performing UX team (designers + leads). + Establish clear goals, feedback loops, rituals, and a healthy, inclusive team culture. + Define processes, standards, and quality bars for the team's work. + Set creative and strategic vision for your product areas and advocate for UX across stakeholders. **50% Hands‑On Design & Craft** + Lead and execute end‑to‑end product/design work: IA, flows, wireframes, high‑fidelity UI, prototypes. + Guide and contribute to the Ford design system; ensure consistency and scalability. + Drive and apply research insights (qual + quant) to inform decisions and measure outcomes. + Collaborate daily with Product and Engineering in an agile environment to ship and iterate quickly. **Additional** + Travel: ~<10% overnight **Minimum Qualifications** + Bachelor's degree in UX/Interaction/Product/Visual Design (or equivalent experience). + 7+ years designing digital products with agile teams (web/mobile). + Demonstrated experience leading teams or major initiatives. + Proficiency with modern design/prototyping tools (e.g., Figma, Sketch, Adobe CC). + Portfolio showing exceptional customer experiences, strong interaction/UI craft, and leadership impact (case studies expected). **Preferred Qualifications** + Master's degree in a related design discipline (or equivalent experience). + Experience conducting discovery research and user validation. + Track record on high‑profile consumer sites/apps (e‑commerce a plus). + Expert visual design acumen and ownership of end‑to‑end product design. + Ability to prototype (tools or code). + Understanding of modern front‑end tech/frameworks. + Automotive or complex configurable product experience. + Thrives in a fast‑moving, ambiguous environment. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: - Immediate medical, dental, vision and prescription drug coverage - Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more - Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more - Vehicle discount program for employees and family members and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year's Day - Paid time off and the option to purchase additional vacation time. This position is a salary grade 6. For more information on salary and benefits, click here: ( This position is a range of salary grades **LL6** . Visa sponsorship is NOT available for this position. This job is posted as REMOTE (EST/CST), but also designated as HYBRID, with up to four days per week onsite may be required for candidates within commuting distance from our Dearborn, MI., offices. Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660. **Requisition ID** : 48331
Posted 2025-07-25

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