Senior Manager Workspace Technologies

Salt River Project

Tempe, AZ

Requisition ID: 19354
Join us in building a better future for Arizona!
SRP is one of the largest public power and water utilities in the U.S. providing electricity to approximately one million customers in the greater metropolitan Phoenix area. Since its founding in 1903, SRP has fostered a culture of stewardship and customer service consistently ranking as an industry leader in customer service according to J.D. Power and named one of Arizona's best employers by Forbes. SRP continues to adapt to its changing business environment by seeking innovative ways to reimagine utility service and the provision of critical resources essential to the life and economy of Arizona.
Why Work at SRP
At SRP, we foster an inclusive work environment and believe everyone should have a fair chance to work, regardless of who they are. That’s why we value teams with diverse perspectives, experiences, and backgrounds to help SRP deliver on its mission of providing reliable, affordable and sustainable water and power.
Benefits
SRP's success is rooted in our employees' happiness, health, and safety. That's why we offer a comprehensive benefits package to meet the needs of our employees and enhance their well-being. In addition to competitive pay and performance incentives, eligible employees can take advantage of the following benefits:
Pension Plan (at no cost to the employee)
401(k) plan with employer matching
Available your first day: Medical, vision, dental, and life insurance
Over 200+ hours of PTO (includes vacation days, holidays, floating holidays, and sick leave)
Parental leave (up to 4 weeks) and adoption assistance
Wellness programs (including access to a recreation and fitness facility)
Short and long-term disability plans
Tuition assistance for both undergraduate and graduate programs
10 Employee Resource Groups for career development, community service, and networking
Summary
The Senior Manager of Workspace Technologies leads SRP’s enterprise-wide end-user computing strategy, driving innovation and operational excellence across device lifecycle management, endpoint operations, and support services. This role oversees two core teams—Device & Asset Management and Endpoint Solutions—and is accountable for deploying, maintaining, and securing desktops, laptops, virtual workstations, smartphones, printers, and peripherals.
As a strategic leader within ITS, the senior manager champions digital transformation through automation and self-service initiatives that enhance operational efficiency and elevate the user experience. This role enforces IT standards, cybersecurity policies, and regulatory compliance, while aligning technology solutions with SRP’s business objectives.
The manager collaborates closely with business units to define system requirements, evaluate emerging technologies, and translate IT strategy into actionable plans. Responsibilities include strategic planning, budget oversight, vendor relationship management, and personnel development. By fostering innovation and continuous improvement, this role ensures Workspace Technologies delivers measurable value to SRP’s mission and long-term goals.
Travel to SRP office locations in the Phoenix metro area, to provide on-site support, will be required, based on operational needs and team coverage.
What You'll Do
Responsible for managing staff and activities of the Workspace Technologies team
Identify, develop, and implement innovative technologies and processes to advance SRP’s business objectives
Lead team’s operational and strategic planning, including fostering innovation, planning projects, and organizing and negotiating allocation of resources
Manage the deployment, maintenance, upgrade and support of PC’s, endpoint operating systems, softphones, smart phones, client hardware, software and peripherals
Work with stakeholders to define business and system requirements for new technology implementations
Direct research on potential technological solutions
Keep current on latest technologies
Initiate and oversee projects
Establish and maintain communication with stakeholders regarding pertinent Workspace Technologies activities
Monitor service levels and corrects performance issues as needed
Define and implement continuous improvement opportunities
Work closely with ITS staff, Operational Technology community, Business Unit IT community, and user community to identify opportunities and resolve problems
Ensure standard operational procedures and HDI practices
Direct personnel, administers performance feedback, and levels workload across team
Manage and facilitate employee development
Handles other duties and projects as assigned.
What It Takes To Succeed
Proven experience in leading teams and enabling their success
Strong customer service and stakeholder experience focus
Understanding of how end-user devices support SRP’s goals
Knowledge of ITIL processes (Incident Management, Request Fulfilment, Knowledge Management, Change Management, Problem Management, Continuous Service Improvement)
Ability to lead and communicate the vision for the workspace computing strategy
Excellent written and verbal communication skills for both technical and non-technical audiences
Ability to deliver technical solutions to business problems
Understanding of NERC/CIP standards and compliance solutions
Demonstrated leadership, teamwork, customer service, and negotiation skills
Ability to develop and maintain relationships with key vendors and service providers
Ability to evaluate business needs and IT trends, advocating changes to standards and strategy
Ability to translate IT strategy into directives and plans for the Workspace Technologies team
Ability to work collaboratively with business users and IT technical staff
Demonstrated hands-on experience and leadership with the technologies and platforms listed below is preferred.
ServiceNow, myTech
Performance and Digital Employee Experience tools
Microsoft 365 (Office 365), Copilot, Sharepoint, Teams
Operating systems: Windows, macOS, iOS, and Android
Microsoft Intune, System Center Configuration Manager, JAMF
PowerBI, Excel, SAP
Microsoft Defender, Zero Networks, Cisco ISE
Active Directory, Entra ID, certificate management
Citrix, Azure Virtual Desktop, Windows 365
Cellular and Satellite services
This position requires a valid driver’s license, as travel to SRP office sites and remote locations within the Phoenix metro area is required to support stakeholder collaboration and address operational needs
Ability to safely lift, carry, and move equipment, including laptops, monitors, and peripherals.
Experience
A minimum of eight years cumulative and progressive exempt level professional experience is required (if no degree, 12 years of relevant experience or an equivalent combination of education and related experience totaling 12 years).
Education
A bachelor’s degree related to the assignment from an accredited institution is preferred.
Hybrid Workplace
SRP currently offers a hybrid workplace, which allows employees whose jobs can be performed remotely, and who have sufficient technical capability, to telework up to three days per week. Although teleworking is available, all employees must live and work in Arizona.
Drug/Alcohol Policy Statement
To promote the safety and well-being of our employees, customers, and the communities we serve, SRP is committed to maintaining a drug/alcohol free work environment. Although marijuana may now be legal in Arizona, except as otherwise specified under Arizona law, SRP considers it to be an illegal drug for the purpose of our drug/alcohol policy because marijuana remains illegal at the federal level. Any candidate found to be impaired during the hiring process or who has the presence of an illegal drug or unauthorized substance in their system during the pre-employment drug/alcohol test may be disqualified from further consideration in the hiring process.
Equal Opportunity Employer Statement
Salt River Project (SRP) is committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, military status, or any other protected status under applicable federal, state or local law.
Work Authorization
All candidates must be legally authorized to work in the United States.
Currently, SRP does not sponsor H1B visas, OPT, or other employment-related visa's.

Posted 2025-10-06

Recommended Jobs

Haul Truck Driver - Mining

Turner Mining Group

Kingman, AZ

Turner Mining Group – Haul Truck Driver We are looking for a dynamic and talented mining Haul Truck Drivers for our fast-growing, forward thinking mining services company headquartered in Blooming…

View Details

Posted 2025-09-01

Accountant

Thompson Golf Group

Gilbert, AZ

Accountant Location: Gilbert, AZ (On-site for first 2–4 months, future remote possibilities) About Us: Thompson Golf Group is a growing golf management company dedicated to excellence…

View Details

Posted 2025-09-28

Physician - Family Medicine- Kelsey-Seybold Clinic- North Channel

Optum

Phoenix, AZ

Explore opportunities with Kelsey-Seybold Clinic, part of the Optum family of businesses. Work with one of the nation’s leading health care organizations and build your career at one of our 40+ loca…

View Details

Posted 2025-10-29

Bilingual General Warehouse

iLink Business Management

Mesa, AZ

Job Description Job Description Overview We are seeking a dedicated and skilled Warehouse Worker to join our dynamic team. The ideal candidate will play a crucial role in ensuring the efficien…

View Details

Posted 2025-10-31

Miembro de un Equipo

Wickenburg Landscape

Wickenburg, AZ

Somos una empresa en crecimiento y actualmente buscamos trabajadores confiables y trabajadores para unirse a nuestro equipo. Los trabajadores del paisajismo son miembros fundamentales de nuestro equip…

View Details

Posted 2025-10-10

PATIENT ACCOUNTS SPECIALIST - Collections Department

Western CBO

Mesa, AZ

Responsibilities Western Region CBO The Western Region Consolidated Business Office provides business office services including appeals/denials, billing, collections, cash posting, pre-access…

View Details

Posted 2025-09-12

Sales Outside Sales Representative

SAN DIEGO COMPRESSED AIR POWER

Phoenix, AZ

Job Description Job Description We are seeking a motivated and skilled professional Sales Rep to join our dynamic team, focusing on compressed air equipment, sales, service and installation. The …

View Details

Posted 2025-08-22

Sales and Service Leader

Sephora

Phoenix, AZ

Sephora seeks a Sales and Service Leader in Phoenix to drive store success through leadership, client engagement, and team development. This role requires a minimum of 2 years of leadership experience…

View Details

Posted 2025-10-21

Housekeeper

Sparrow Partners

Goodyear, AZ

Our Mission Sparrow exists to create thriving communities that feel like home. Through thoughtful design, state of the art construction and highly engaged management, we help our community membe…

View Details

Posted 2025-10-17

Kitchen Manager

1218 - Dave's Hot Chicken Marana

Tucson, AZ

Job Description Job Description Summary The Kitchen Manager is responsible and accountable for performing specific tasks and duties assigned within the restaurant including guest service, fo…

View Details

Posted 2025-10-30