Lending Operations Manager

About this role:

Wells Fargo is seeking a Lending Operations Manager to lead several functions within Auto’s Specialty Operations. This leader will be lead several high-risk functions within Specialty Operations which may include, Repo Operations, Reinstatements, Impounds Process, and Vendor Management and Support. In addition, this leader will drive to meet or exceed all established SLAs., execute on continuous process improvement and proactively mitigate risk. Will engage in and develop high employee engagement and morale, identify, and develop future leaders and manage a large size team. Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Manage and develop large Loan Servicing teams responsible for a variety of processing functions, documentation, loan monitoring, or loan servicing.
• ​ Engage and influence stakeholders, internal and external partners, and peers associated with the Lending Operations functional area.
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area.
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines.
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies.
• Determine appropriate strategies and actions of Lending Operations team to meet moderate to high-risk deliverables.
• Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards.
• Collaborate with and influence all levels of professionals, including experienced managers.
• Provide oversight of external vendors and their performance
• Provide quality customer service.
• Manage allocation of people and financial resources for Lending Operations
• Develop and guide a culture of talent development to meet business objectives and strategy.

Required Qualifications:

• 5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 2+ years of Leadership experience

Desired Qualifications:

• 5 years lending servicing operations experience including, repossession operations, impounds, and reinstatements
• 2 years direct management experience and vendor management
• Ability to drive work and processes for results
• Strong attention to detail and analytic aptitude
• Strategic thinker, problem solver
• Partnering and collaboration skills
• Highly effective communication skills
• Ability to handle multiple important projects simultaneously
• Have a high sense of personal accountability
• Ability to build and maintain a culture of operational excellence

Posting Locations:

Candidate must reside within a commutable distance to one of the locations listed on the job posting:

• 2700 S Price Rd., CHANDLER, AZ
• Relocation assistance is not available for this position

Posting may close early due to volume of candidates

Position is Not eligible for Visa Sponsorship

Job Expectations:

• Travel up to 10%
• Willingness to work on-site at stated location on the job opening

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.