BODY SHOP QUALITY CONTROL SUPERVISOR
- 5+ years of body shop experience (body technician, estimator/writer, or paint shop experience required).
- Clean driving record.
- Must pass a drug test.
- Must pass a background check.
- Additional requirements will be discussed in detail during the interview.
- Multi-Stage Quality Control Oversight
- Pre-Paint Audit:
- Review estimate accuracy in detail.
- Ensure proper repairs have been performed.
- Confirm the vehicle is fully prepared for the paint process.
- Pre-Assembly Audit:
- Inspect paint quality and finish.
- Verify readiness for reassembly
- Pre-Detail Audit:
- Confirm that all panels, doors, hoods, trunks, and components function properly.
- Ensure the vehicle is prepared for final detail and sublet work (buffing, calibrations, etc.)
- Post-Detail / Mechanical Verification:
- Conduct a thorough check after detailing.
- Perform vehicle test drives (6-10 miles) to verify proper calibration and system safety.
- Final QC Audit:
- Shared responsibility with the estimating team.
- Ensure the vehicle is repaired correctly, meets all safety standards, and is ready for prompt customer delivery
- Workflow & Vehicle Movement Management
- Maintain strict adherence to the QC process to prevent vehicles from moving backward in the repair flow.
- Track progress, address any bottlenecks, and ensure vehicles continue advancing through the production stages.
- Communicate clearly with technicians and management regarding timelines, repair quality, and corrective actions.
- Team Collaboration & Professional Issue Resolution
- Work with technicians as part of a cohesive team, not combatively.
- Address quality issues diplomatically and professionally with responsible parties.
- Reinforce process compliance throughout the shop to maintain consistency, safety, and repair accuracy.
- Support and collaborate with estimators and management to uphold cultural and operational standards.
- Strong understanding of body and paint repair processes.
- Excellent communication, leadership, and problem-solving skills.
- Ability to maintain a high level of professionalism when resolving quality concerns.
- Commitment to safety, process discipline, and customer satisfaction.
- Ability to uphold and reinforce strict quality guidelines with consistency and respect.
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