Installation Manager

**Description** **Drive Success in Whirlpool's Newest Warehouse** **Join CRST as a Installation Manager supporting Whirlpool, one of the world's leading home appliance brands. If you're a proven Installation Manager who thrives on building strong relationships, solving problems in real time, and delivering excellent service- we want to hear from you.** **How You'll Work** + **Location** : Onsite - Phoenix, AZ + **Schedule** : Monday-Friday, 8:00 AM-5:00 PM, may vary depending on route coverage. Occasional Saturdays may be required. + **Reports To** : Manager - Market III + **Compensation** : This pay scale represents a good faith estimate of the salary/hourly wage range the company reasonably expects to pay upon hire for this position: $60,000-$65,000 per year. A final offer amount will depend on factors such as prior relevant experience, skills, and location. + **Incentives** : Eligible for performance-based bonus or commission programs, as applicable. + **Benefits** : Comprehensive package including medical, dental, and vision coverage; prescription drug and telemedicine services; company-paid life and disability insurance; retirement savings with company match; paid time off, holidays, and parental leave; plus additional voluntary benefits and employee discounts. **About the Role** As an Installation Manager, you'll ensure every installation in the Phoenix, AZ area supporting Whirlpool meets our high standards of safety, quality, and efficiency. You'll spend time in the field inspecting jobs, auditing installation teams, and coordinating with clients to make sure everything runs smoothly. This is a client-facing role where you'll build strong relationships, solve problems in real time, and help deliver excellent service. You'll play a pivotal role in delivering CRST's promise of safety, quality, and reliable service to our Whirlpool partner. **What You'll Do** + Inspect and verify installations to meet safety, manufacturer, and company standards + Conduct workmanship and customer service audits; document and report findings + Serve as the primary contact for site supervisors and clients on scheduling and readiness + Provide coaching and feedback to installation teams based on audit results + Participate in daily reporting, dock meetings, and operations calls + Step in as backup support for Operations or Warehouse leadership when needed **What Great Looks Like** + Strong communicator who can build relationships with clients and teams + Highly organized, detail-oriented, and comfortable balancing multiple priorities + Resilient and adaptable in dynamic field environments + Service-oriented with a commitment to customer satisfaction + Able to solve problems and make decisions independently in the field **Qualifications** **Required** + High school diploma or GED + Field-based experience in inspections, audits, or operations support + Strong communication and organizational skills + Ability to lead through influence and coach others **Preferred** + A two-year degree or equivalent work experience with demonstrated success + Experience in construction, installation, or logistics + Familiarity with audit and compliance reporting processes **Why CRST** **?** For 70 years, CRST has been delivering promises and driving success through resilience, dedication, and talent. Partnering with Fortune 500 companies like Whirlpool, we set the standard in safety, service excellence, and operational performance. At CRST, you'll find opportunities to grow, contribute, and make an impact in a company that values relationships and results. **The CRST Core Values** : Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities **EEO Statement** : CRST The Transportation Solution, Inc. is an equal opportunity employer. We consider all qualified applicants for employment without regard to age, color, creed, disability, genetic information, military or veteran status, national origin, race, religion, sex, or any other status protected by applicable federal, state or local laws. **Let's Build Something Great** Apply today and help us lead CRST's newest Whirlpool location in Phoenix, AZ. Your opportunity to deliver exceptional service starts here. **Qualifications** **Education** **Required** + High School or better **Preferred** + Associates or better **Licenses & Certifications** **Required** + Drivers License - Class C Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights ( notice from the Department of Labor.