Case Aide Records Assistant

ARIZONA DEPARTMENT OF CHILD SAFETY

The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families caregivers and the community to strengthen families ensure safety and achieve permanency for all Arizonas children through prevention services and support.

CASE AIDE - RECORDS ASSISTANT

Job Location:

965 E. VAN BUREN
AVONDALE AZ 85323

Posting Details:

Salary: $17.3484 hourly
Grade: 14
Closing Date: 11/20/2025

WHO ARE WE

At the Arizona Department of Child Safety (DCS) we call ourselves compassioneers because everything we do is done with a compassionate heart. We work tirelessly to protect children reunify families ensure safe living environments and prevent unnecessary trauma. As an agency we are proud to be a pillar of strength for our communities and proud to do work each day that makes an impact on the world around us every day.

Becoming a Case Aide-Record Assistant at DCS can be a life-changing event! If you have a passion to work with children and families DCS is the place for you.

Together we can make a difference through service!

Candidates who are successfully employed as Case Aide for four (4) years will be eligible to apply for a promotional opportunity to a DCS Specialist Trainee Position.

WHAT DOES A CASE AIDE-RECORDS ASSISTANT DO

A DCS Case AideRecords Assistant works in the field in collaboration with the case management team and provides a variety of services to families and children in various social service programs. A day in the life of a DCS Case Aide-Record Assistant can look like:

Case file management organization and purging.
Document Management of electronic case records in computer-based Case Management System. Completes redactions and disclosures of court documents; performs clerical tasks as needed.
Supervising visitation meetings among clients (parents and children)
Assisting DCS Case Managers with filing disclosers packets case notes etc.
Entering case notes into the computer-based Case Management System
Driving on state business to transport children to appointments etc.
Assisting clients with application processes as needed
Participating in a variety of meetings and/or client hearings as requested

Alternative work hours may be required including overtime weekends and holidays.

WHAT KNOWLEDGE SKILLS AND ABILITIES ARE HELPFUL

Knowledge of:
Computers and software (Microsoft Office Suite) mobile devices digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skill in:
Establishing and maintaining interpersonal relationships; general clerical functions such as data entry and filling; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi-tasking; and observation.

Ability to:
Gain knowledge on information regarding human and social services; understand and adhere to related State Federal and local laws as well as DCS policies and procedures; comply with casework principles and practices; comprehend and follow moderately complex written and oral instructions; organize data in a logical and coherent manner; prepare written reports accurately in a prescribed format; actively listen and provide supportive attention to clients; acquire and renew CPR Certification.

SELECTIVE PREFERENCE:

The ideal candidate will have college experience with credit hours in child development rehabilitation counseling psychology social services sociology or related field or 1 year of experience in a child welfare environment indirectly or directly working with clients or experience working with children in a controlled environment (e.g. nanny daycare teachers aide).

WHAT IS REQUIRED TO BE A CASE AIDE-RECORDS ASSISTANT

High school diploma or GED
Valid Arizona issued drivers license.
Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card

Selected candidates must be able to pass a background investigation and DCS Central Registry check.

Employees who drive on state business are subject to driver license record checks must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R.12).

This position requires driving or the use of a vehicle as an essential function of the job to conduct State business and the following requirements apply: Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

THE STATE OF ARIZONA HAS EXCELLENT BENEFITS AND PERKS! WE OFFER:

As an employee of the Department of Child Safety you will be entitled to a comprehensive benefits package that can become effective as soon as two weeks after starting!
Benefits include:
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.

We also offer optional employee benefits that include:
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans

Bi-Lingual Stipend
In an effort to better serve our communities DCS offers a Bi-Lingual Stipend to all interested and eligible DCS Employees who successfully complete a language proficiency exam. Qualifying employees will receive a $500 annual stipend paid in equal increments.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona please visit our benefits page

RETIREMENT:

Positions in this classification participate in the Arizona State Retirement System (ASRS).

ASRS participation may begin immediately (if you were a previous member) or upon your 27th week of employment (if you have never been an ASRS member previously).

Contact Us:

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.