BioTrack System Specialist

Dutchie, BioTrack, & Metrc Systems Specialist

Location: Phoenix, AZ (Happy Valley)
Pay Range: $48,000 - $52,000

Let’s Be Blunt

Cannabis isn’t just an industry — it’s a movement.

Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable service. Everything we do is about elevating the experience — for everyone . Whether you’re a longtime enthusiast or just starting your journey, Mint Cannabis is about connection, growth, and good vibes only.

We’re seeking an experienced Systems Specialist. The Systems Specialist candidate will have a background and proven working knowledge of the Dutchie, BioTrack and Metrc platforms, as this position is not entry-level.

Our ideal candidate will also have a demonstrated history of success in project and program management. They should be a self-starter with extensive Excel expertise. This individual will be capable of quickly taking ownership of a project and driving it forward. They must be adept at identifying program trends and will not require training in the Dutchie, BioTrack, and Metrc platforms.

Ready to grow with us? 🌱 Let’s make it happen.

What You’ll Do

Program Planning and Execution:

• Develop and manage program plans and timelines.
• Coordinate and lead project kickoff meetings.
• Define program objectives, scope, and deliverables.
• Ensure all projects within the program are delivered on time and within scope.

Performance Tracking and Reporting:

• Daily oversight and reporting in Dutchie platform
• Lead Metrc and BioTrack integrations
• Track program progress and performance metrics.
• Prepare and present regular program reports to senior management.

Management:

• Serve as the primary point of contact for the program Director.
• Communicate program status, risks, and issues to the Director.
• Manage expectations and ensure needs are met.

Team Leadership and Collaboration:

• Lead and manage cross-functional project teams.
• Facilitate effective communication and collaboration among team members.
• Resolve conflicts and remove obstacles to ensure project success.

Risk Management:

• Identify potential risks and develop mitigation strategies.
• Monitor and manage risks throughout the program lifecycle.

Quality Assurance:

• Ensure that all projects adhere to company quality standards.
• Implement and monitor quality control processes.

What You’ll Bring

Qualifications:

• 2 Years of experience working directly with Dutchie
• 2 Years of experience working directly with Metrc
• 2 Years of experience working directly with Bio-track
• 2 Years of experience working in the cannabis industry
• Proven experience as a Program Manager or in a similar role.
• Experience managing multiple projects simultaneously.

Skills:

• Strong experience in Excel/ Google Sheets
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Strong analytical and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card (or equivalent license) if required by state regulations.

Education and Certifications:

• Bachelor’s degree in Business Administration, Management, or a related field. (Preferred)
• Relevant project management certifications are a plus.

Why You'll Love Mint Cannabis

• A work culture that’s welcoming, passionate, and built on good vibes
• Opportunities for growth as we expand into new markets
• Discounts on products and merch
• Health, dental, and vision benefits (for eligible roles)
• Paid time off to relax, recharge, and take care of you
• A chance to be part of something amaZing 🌱
  
  

A Few Things You’ll Need

• Must be at least 21 years of age.
• Must be able to obtain and maintain a Facility Agent Card (or equivalent) if required by your state.
• Must be able to sit, stand, and work on a computer for extended periods.
• Manual dexterity and visual acuity required for data entry and analysis.
• Must be able to lift up to 25 pounds occasionally.
• Occasional travel may be required to support audits or cross-location system implementation.

About Mint Cannabis

At Mint Cannabis, we’re passionate about creating a premium cannabis experience — for everyone! Headquartered in Arizona, we’re a national, multi-state operator proudly serving both medical patients and recreational customers. From state-of-the-art production facilities to dispensaries that redefine the retail experience, Mint is raising the bar in every market we enter.

Our flagship location in Arizona — one of the largest dispensaries in the country — features a 24/7 storefront, the nation’s first cannabis kitchen offering delicious infused foods, and a drive-thru for ultimate convenience. We’re proud to offer a carefully curated menu of premium flower, concentrates, edibles, and more, designed to elevate the experience for seasoned consumers and newcomers alike.

Named “Most Innovative Medical Cannabis Dispensary” by the International Commercial Cannabis Awards, Mint Cannabis continues to grow rapidly across Arizona, Michigan, Missouri, and beyond. Our team — from budtenders to leadership — is driven by passion, education, and a commitment to helping every guest feel welcome, informed, and supported.

At Mint Cannabis, we’re not just changing the cannabis industry — we’re growing a community.

Equal Opportunity Employer Statement

Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.