Sales Manager
- Recruit, onboard, train, and motivate sales associates while fostering a positive work environment conducive to high performance and low turnover.
- Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities such as huddles to align store decisions with company strategy.
- Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture aligned with company strategy.
- Facilitate promotional events and provide daily sales training and product education, ensuring consistent and strategic selling to maximize results and uphold company standards.
- Utilize analytics and insights to create targeted selling development plans for retail sales associates, providing relevant insights on offers, assortment, and selling processes.
- Ensure consistent store maintenance and adherence to standards throughout, optimizing assortment and maintaining a visible presence on the floor to drive business ethically.
- Cultivate a customer-centric culture within the store, emphasizing the importance of prioritizing customer satisfaction.
- Empower the team to address customer issues promptly and empathetically, ensuring efficient resolution.
- Track and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.
- Serve as a role model of Ashley's culture and vision, embodying the company's values and principles in all interactions.
- Manage customer engagement throughout the entire lifecycle, fostering strong relationships and maximizing customer satisfaction at every touchpoint.
- Complete any additional tasks as assigned by management.
- Associate degree in Business Administration or related field or equivalent work experience required
- 2 years’ experience in retail sales required
- Supervisory/Management experience required
- Strong business knowledge with basic financial acumen
- Flexible and willing to work extended hours when necessary
- Ability to work weekends and holidays
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Effective time management and organizational skills
- Analytical and problem-solving skills
- Proficient mobile & computer skills, including experience with Microsoft Office Suite, internet
- Health, dental benefits, and vision insurance
- Employee Discount from 10% - 30%
- Life/Disability Insurance
- Flex Spending Account
- 401K
- Paid Time Off & Holidays
- Paid Birthday
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