Business Office Director

Shadow Mountain Memory Care
Phoenix, AZ

Job Description

Job Description

Come join the ONELIFE Senior Living team! We are looking for compassionate and dedicated team members with a common purpose of making a difference in the lives of seniors.

Shadow Mountain Memory Care, located in Phoenix, AZ is seeking a customer service and detail-oriented Business Office Director to manage the day-to-day business activities for our community.

We offer competitive wages with opportunities to grow! Training available for qualified candidates.

REPORTS TO: EXECUTIVE DIRECTOR.

Responsibilities of the Business Office Director:

  • Exhibits leadership qualities and communicates professionally with employees, residents, family members, responsible parties, and vendors.
  • Manages all business-related activities including payroll processing, accounts receivable, and accounts payable.
  • Addresses financial-based concerns from resident family members.
  • Manages personnel files and training records maintaining compliance with state regulatory standards.
  • Coordinates and supports Community managers in conducting new hire orientations and staff monthly in-services.
  • Communicates with the Executive Director on all appropriate matters.
  • Ensure residents are provided privacy, respect, and dignity.
  • Follows standard precautions and infection control procedures.
  • Completes state required training upon hire and annually.

Required Experience:

  • Possess, at a minimum, a high school diploma or equivalent.
  • A minimum of two (2) years’ prior business office management experience preferred.
  • Proficient in Microsoft Office and standard office equipment.
  • Must be able to speak, read, and write in the English language.
  • Previous experience managing payroll and budgets
  • Polished and professional appearance and demeanor
  • Upbeat and positive team player attitude
  • Medicaid knowledge preferred.

Job Type:

  • Full Time (Tuesday to Saturday from 8:00 AM to 5:00 PM)

Benefits:

  • A benefit package is offered to full-time employees.
  • Supplemental insurance plans are available including pet insurance.
  • Flexible Spending Account (FSA)
  • Employee Assistance Program
  • Health Advocate Program
  • Employee Discount Program

Shadow Mountain Memory Care is an equal opportunity employer. All candidates must be able to pass a criminal background check and a comprehensive reference check.

Posted 2025-07-25

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