Administrative Assistant
Job Description
Job Description
Administrative Assistant
Essential Duties and Responsibilities
- Provide sales support to walk in and phone customers.
- Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
•Oversee service and installation schedules, jobs, and resources for Field Supervisor
- Create and process orders in a timely manner, process requests for rush orders, change orders and review pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Work effectively with other team members.
- Build and maintain relationships with new and repeat customers
- Maintain records of all sales leads and/or customers
- Educate customers on how products and services can benefit them
- Maintain self-education on brands and products we sell
Core Competencies
- Communication proficiency
- Customer/client focus
- Results driven
- Self-starter
- Strong interpersonal skills
- Detail oriented
- Networking skills
Required Education and Experience
- Strong attention to detail.
- Problem solver.
- Proficiency in the use of Microsoft Office and Excel.
- Effective communication skills, both written and oral.
Schedule:
- Monday to Friday 9am- 6pm
Education:
- High school or equivalent (Preferred)
Experience:
- Will Train
***Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice***
Job Type: Full-time
Salary: $20-25 per hour, depending on experience
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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