Senior Logistics & Supplies Associate

Job Description

Job Description

Senior Logistics & Supplies Associate
Location: Phoenix, AZ | Full-Time | Hybrid (in-office + some remote flexibility)

About Comprehensive Mobile Care (CMC):
At CMC, we believe in delivering compassionate, life-enhancing care to some of the most vulnerable members of our communities — seniors residing in nursing homes, VA homes, and PACE facilities across the country. As a national leader in mobile healthcare, we bring essential services directly to where seniors live, offering audiology, optometry, dentistry, and podiatry with heart, integrity, and efficiency.

Position Overview:
We're seeking a mission-driven, detail-oriented Senior Logistics & Supplies Associate to join our national operations team. In this critical role, you'll take ownership of CMC's lab and equipment workflows — including dentures, eyeglasses, hearing aids, and podiatry shoes — ensuring timely, high-quality care delivery across the country. You'll also work cross-functionally with our field operations, vendor partners, and internal stakeholders to help manage supply chain, support field staff, and drive data projects that improve service quality and operational efficiency.

This is an incredible opportunity for someone looking to grow their career in healthcare operations, logistics, or vendor management — with daily exposure to the real challenges of running a multi-state care delivery organization.

What You'll Do:
Lab & Equipment Management (50%)

• Own end-to-end logistics for lab-dependent items (dentures, hearing aids, eyeglasses, and podiatry shoes) — including order tracking, shipping, delivery confirmation, and field communication.
• Serve as the primary liaison between CMC and our network of labs and vendors to ensure product quality, turnaround times, and service-level expectations are met.
• Troubleshoot equipment or delivery issues and proactively manage exceptions that impact patient care.

Field Support & Operations (25%)

• Support CMC's clinical teams in the field with equipment and supply needs, including kitting, shipping, and replacements.
• Help document and improve field protocols for durable medical equipment (DME) handling.
• Coordinate with clinical assistants and coordinators to ensure providers have what they need, when they need it.

Data & Vendor Projects (25%)

• Maintain real-time dashboards and trackers for lab performance, inventory, and turnaround times.
• Assist in vendor performance reviews and contract optimization efforts.
• Collaborate on internal projects to improve logistics, reduce cost, and enhance participant experience through smarter supply chain management.

What We're Looking For:

• Bachelor's degree (required) — operations, supply chain, data analytics, healthcare administration, business, or similar fields a plus.
• 2–5 years of experience in a healthcare, operations, or logistics role preferred — but recent grads with internship or leadership experience encouraged to apply.
• Exceptional organizational skills with an eye for process, detail, and follow-through.
• Strong communication skills — you'll be working with labs, vendors, field staff, and senior leadership.
• Tech savvy: comfortable with Excel, logistics platforms, and project management tools.
• A proactive problem-solver with a "figure it out" mindset — no task too small, no challenge too big.
• Passion for serving vulnerable populations and making systems work better for people who need them most.

Why Join CMC?

• Make a real difference in the lives of seniors and veterans.
• Join a fast-growing organization solving real-world challenges in mobile healthcare delivery.
• Gain cross-functional experience and mentorship from experienced operators and healthcare leaders.
• Opportunity to grow into broader operations, strategy, or project management roles over time.
• Competitive compensation, benefits, and a mission-driven culture that values teamwork, impact, and humility.