Sr. Carrier Sales Manager
- Training and Development: Lead training and development efforts for the carrier sales team, ensuring staff are well-equipped to meet industry standards. Foster a culture of continuous improvement.
- Carrier Sales Strategy: Develop and execute strategies to optimize the performance of our carrier network. Implement best practices in carrier management to ensure timely and cost-effective delivery of goods while maintaining high service levels.
- Carrier Relationship Management: Establish and maintain strong relationships with key carriers and logistics partners. Collaborate with carriers to improve operational efficiency, reduce costs, and meet customer demands.
- Performance Monitoring and Reporting: Track key performance indicators (KPIs) for carrier sales, including on-time performance, carrier compliance, and cost-efficiency. Provide regular reports to the executive team on carrier sales status and recommend improvements.
- Cost Management: Develop strategies to reduce transportation costs by optimizing carrier utilization, negotiating rates, and building relationships.
- Cross-Department Collaboration: Collaborate with Sales, Customer Success, and Operations teams to ensure seamless transportation operations. Provide input into customer opportunities and help design capacity solutions to meet volume and service expectations.
- Understand current market trends, seasonality, and industry updates
- Margin
- Volume
- Bounce %
- Relationship Carriers
- OTP/OTD
- Bachelor’s degree in Business, Supply Chain Management, Operations, or related field (preferred).
- 10+ years in the freight industry or brokerage, with at least 5 years of Carrier Sales experience in a people management role demonstrating a strong track record of success.
- Proven ability to inspire, motivate, and manage a diverse team of carrier sales teams. Experience in building and leading high-performing teams.
- Strong negotiation ability with carriers to ensure favorable pricing and service delivery. Skilled in dispute resolution and effective partnership management.
- Extensive knowledge of the transportation industry and trends, logistics best practices, and supply chain management. Familiarity with emerging technologies and trends in the logistics sector.
- Expertise in McLeod TMS and other logistics tools, Highway, Carrier411, Trucker Tools
- Excellent verbal and written communication skills, capable of clearly communicating expectations, policies, and strategies to internal teams, carriers, and partners.
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