Benefits & Eligibility Specialist
YOU MUST APPLY TO THIS LINK TO BE CONSIDERED:
About the Job:YOU MUST APPLY TO THIS LINK TO BE CONSIDERED:
Job Summary:This position assists individuals and families applying for Medical Assistance, Nutrition Assistance, and Cash Assistance programs. The role provides customer support in a call center or field office environment, guiding applicants through the interview and application process while ensuring accurate eligibility determinations.
New employees receive paid classroom and on-the-job training to build the skills needed to perform the work successfully.
Key Responsibilities:
- Provide professional and empathetic customer service by phone or in person.
- Conduct interviews and gather information to determine program eligibility.
- Enter and review information in multiple computer systems while assisting applicants.
- Explain eligibility requirements and connect applicants to appropriate resources.
- Maintain service standards for accuracy, timeliness, and customer support in a high-volume environment.
Skills That Support Success:
- Clear verbal and written communication.
- Customer service and active listening skills.
- Ability to navigate multiple computer systems and screens.
- Critical thinking and decision-making skills.
- Attention to detail and basic math skills.
- Ability to work independently and collaboratively in a team setting.
Helpful Background:
- Experience in customer service, call centers, case processing, or eligibility reviews may be helpful but is not required. A High School Diploma or GED may support success in this role.
Pre-Employment Requirements:
- Background and reference checks are required.
- Employment eligibility verification through E-Verify.
- Some positions may require a valid driver’s license if driving is required for State business.
YOU MUST APPLY TO THIS LINK TO BE CONSIDERED:
Recommended Jobs
Freelance In-Person Event Specialist - Tempe, AZ
Visit.org is looking for an experienced, responsible, and driven Freelance Event Specialist, Tempe, AZ to help us manage the logistics of an upcoming in-person event, which will be held live at a…
Future Opening: Teacher
BACKGROUND Gymboree Play & Music is the world’s leading parent-child interactive play, music and arts program for children ages newborn to five years. In 2006, we celebrate 30 years of bringing play…
Infrastructure & Capital Projects - Senior Project Manager - Distribution Center/Warehouse Project a
Job Description Job Description You’ve Never Been Satisfied with "Good Enough." You want to make an impact, not just manage projects, but change how the world gets built. At Accenture Infra…
Clinical Research Nurse
Job Description Job Description Description: Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 provide…
Senior Specialist, Account Management
What Account Management contributes to Cardinal Health: Account Management is responsible for cultivating and maintaining on-going customer relationships with an assigned set of customers. Provide…
Data Steward
Job Description We are seeking an experienced Data Steward to support data governance, data quality, data controls, and data lifecycle management across the TLS (Travel, Lifestyle & Services) …
assembly
Job Description Job Description Assembly Technician Phoenix, AZ Just Staffing AZ is seeking an Assembly Technician to join our team in Phoenix, Arizona. As a leading staffing provider for t…
LCSW for Luke Air Force Base Independent Clinical Social Worker
Licensed Clinical Social Worker (LCSW / LISW) – Behavioral Health 56th Medical Group, Luke Air Force Base, Luke AFB | Arizona Overview The 56th Medical Group (56th MDG) at Luke Air Force Ba…
Part Time Math & Science Teacher - 1-to-1 Education
Job Description Job Description Part-Time Math & Science Teacher Flexible Schedule | No Lesson Planning or Outside Work | One-to-One Instruction What if teaching meant focusing on just on…
Power Apps Developer (Remote)
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Power Apps Developer - REMOTE. This role is pivotal in driving digital transformation through the M…