Area Manager L5 (Nights), Amazon Pharmacy

DESCRIPTION

Innovation is at the core of what we do. We believe that by removing and reducing the barriers that
prevent people from taking their medications, we can help customers conveniently get the medications they need, when they need them and take them as prescribed. We have provided customers with the ability to find transparent and simple pricing, receive 24/7 customer service support, and have their meds delivered to their doorsteps while creating programs and products that embody our mission and position ourselves in becoming the world’s safest and fastest online pharmacy.

We are looking for an Area Manager to join us on our journey to make it drastically easier for customers to find, choose, afford, and engage with the services, products, and professionals they need
to get and stay healthy! The Area Manager has responsibility for specified inbound operations,
outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts. Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.

Key job responsibilities
● Review work forecasts and determine your productivity requirements to produce during
the day to meet the overall building objectives

● Partner with other Area Managers to balance labor ensuring that you are operating a balanced
and efficient shift while meeting all of your goals

● Support all safety programs and OSHA compliance to ensure a safe work environment for all associates

● Support all quality programs to ensure we are delivering the highest quality for our customers
and adhering to all Pharmacy regulations

● Proactively identify and lead process improvement initiatives and Lean tools

● You and your team of pharmacy associates are responsible for getting PillPack customers their
orders. You are responsible for ensuring that you have properly trained people, and that their
needs are addressed so they can focus on their jobs.

● In addition, one of the most important aspects of your job is to lead operational improvements
and change with quality and speed

● High attention to detail including proven ability to manage multiple, competing priorities
simultaneously

● Ability to think strategically and execute methodically

● Ability to work in a fast-paced environment where continuous innovation is desired

● Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back
up assumptions

● Willingness to roll up their sleeves and do whatever is necessary; general manager / owner
mentality

● Ability to clearly communicate data insights to others

● Perform other duties as assigned

BASIC QUALIFICATIONS

● A completed Bachelor’s Degree from an accredited university or 2+ years of demonstrated
leadership experience at Amazon

● Currently hold an active and unrestricted, or have the ability to obtain a pharmacy technician
license in domicile state

● Authorized to work in the U.S. without sponsorship

● Direct management experience for employees and their performance

● Experience with performance metrics and process improvement (how, when, who)

● Candidates must be flexible to work weekends and/or overnight shifts