Data Center Inventory Technician
- Accurately receive, inspect, label, log, and stage servers, components, and racks
- Manage the lifecycle of all data center hardware including receipt, tagging, deployment, transfers, audits, storage, and decommissioning
- Maintain real-time accuracy and regular audits of all assets in the data center
- Track and document asset movement between locations, cages, and vendors
- Coordinate secure hardware retirement, data destruction verification, and certified disposal
- Own the end-to-end RMA process for servers, GPUs, drives, PSUs, NICs, and other components, including validating hardware failures
- Create, track, and reconcile all RMA cases with vendors until closure
- Prepare and manage outbound RMA shipments, including secure packaging, labeling, serial tracking, and customs documentation
- Coordinate with Data Center Operations to safely remove and replace failed components with minimal downtime
- Maintain reporting on failure rates, turnaround times, and vendor SLAs
- Install equipment following structured deployment standards
- Perform structured fiber and copper cabling, labeling, and port verification
- Perform physical troubleshooting
- Monitor thermal, power, and physical conditions within the data center
- 4+ years of experience managing hardware RMAs with major OEMs or component vendors
- Exceptionally detail-oriented with ability to follow structured procedures
- Strong written and verbal communication with clean handoffs and documentation
- Proficient with inventory tracking systems and maintaining accurate, reliable data
- Direct experience with servers, GPUs, DIMMs, SSDs/HDDs, NICs, PSUs, and rails
- Experience with power, cooling, cable management, and physical security best practices
- Experience with iLO, Redfish, IPMI, KVM, or Linux diagnostics
- Mission driven company
- Competitive Salary
- 100% paid Medical, Dental, and Vision insurance
- Flexible PTO
- Paid Holidays
- 401(k)
- Parental Leave
- Stock Options
- Life and Voluntary Supplemental Insurance
- Short Term Disability Insurance
- Flexible Spending Account
- Mental Health Benefits through Spring Health
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