Note Finance Commercial Administrator

Western Alliance Bank
Phoenix, AZ

Job Title:

Note Finance Commercial Administrator

Location:

Biltmore

What you'll do:

Note Finance division provides line of credit services to commercial and residential borrowers that consist of private non-bank lenders and institutional debt funds to assist with their financial needs. As a Note Finance Commercial Administrator, you will be responsible for completing duties including but not limited to reviewing consumer and commercial loan documentation, communicate documentation gaps clearly and effectively with customers, as well as assist with customer transactions. You will work closely with Note Finance’s credit and sales partners in updating and communicating customer collateral status reporting. One of your key responsibilities is to collaborate with appropriate parties to assist in the resolution of any issues or obstacles related to ensuring the collateralization of the loans on the revolving line of credit.

  • Gather the appropriate documentation and collateral due diligence from the Borrower, verify documents and research information to ensure the bank is appropriately secured by the collateral loan documents.

  • Review loan documentation for a variety of loan product types that include Commercial & Industrial, Commercial Real Estate, Construction, Syndications, Participations.

  • Champion best-in-class service to our clients and business partners, responding to emails and/or phone calls within SLAs and using professional & effective communications to drive business results.

  • Process loan transactions for customers including advances and paydowns, incoming wire transactions, and maintenance fee collection.

  • Serve as liaison with internal and external parties including the Lending Origination Team, Credit Team, Sales Manager, Portfolio Manager, Underwriter, and Loan Servicing team members.

  • Update Collateral Tracking Application and reports for loans, communicating outbound shipment status to clients, and managing any issues to resolution.

  • Support other Team Members with overflow work as needed.

What you'll need:

  • High School Diploma or equivalent and three (3) years of Loan Administration, Lending and/or Deposit sales or other related financial services experience

  • Entry level to intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.

  • Entry level to intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

  • Entry level to intermediate knowledge of one or more loan types

  • Proficient in multi-tasking in a team-oriented environment and focused on the highest standards of client service.

  • Strong communication skills, especially speaking and listening skills

  • 3-5 years of lending experience-primarily with a variety of loan types including real estate, consumer, and commercial products. - Preferred

  • Loan documentation knowledge with a variety of loan product types including Commercial & Industrial, Commercial Real Estate, Asset-Based Lending, construction, participations. - Preferred

Benefits you’ll love:
We offer all the important things you'd want — like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you’ll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email [email protected] or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

© Western Alliance Bancorporation

Posted 2026-02-27

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