Licensed MedSpa Medical Assistant
This is a full-time position working Tuesday- Saturdays each week. In this role you will be working at two locations (Grant Rd) as the MA and Coordinator positions supporting front and back-office duties. As a Medical Assistant, you will play a vital role in delivering exceptional patient care and supporting our providers during cosmetic procedures. Your responsibilities will include clinical support, patient education, administrative tasks, and maintaining a positive, efficient clinical environment. Key Responsibilities Clinical Support:
- Assist providers during injectables, laser, and skincare treatments.
- Prepare and maintain treatment rooms before and after each appointment.
- Ensure adherence to hygiene, safety, and infection control protocols.
- Review patient history and ensure all consent forms are completed.
- Document treatments and take standardized before-and-after photos.
- Prepare injections and syringes as needed.
- Provide real-time assistance to providers during treatments.
- Deliver pre- and post-care instructions clearly.
- Maintain accurate EMR documentation and upload treatment photos.
- Educate patients on skincare products and routines.
- Ensure patient comfort and satisfaction throughout their visit.
- Greeting clients warmly and assist with inquiries about services and treatments offered, actively promoting additional services and packages.
- Schedule initial consultations and follow-up appointments, highlighting the benefits and features of each treatment.
- Conduct inventory checks and track supply needs using Google Sheets.
- - Assist during client consultations by providing detailed information on treatments, procedures, and pricing, effectively cross-selling and upselling services.
- Ensure all necessary paperwork and consent forms are completed accurately and efficiently, discussing pricing and payment options.
- Handle billing inquiries, provide cost estimates, and actively promote membership or loyalty programs to enhance client retention and satisfaction.
- Coordinate treatment schedules and ensure all preparations are made for client visits, actively promoting last-minute openings and promotions.
- Support general administrative duties such as managing appointment calendars and maintaining a tidy reception area to create a welcoming environment.
- Track incoming leads, enter all leads in Zenoti, follow up as needed, and work through call lists notating status.
- Must be a registered Medical Assistant and be able to provide certificate of completion from an accredited school
- Prior experience in a medical or aesthetic setting preferred.
- Strong interpersonal and communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Proficiency with EMR systems and Google Workspace tools is a plus.
- Commitment to professional attire (black scrubs; green on Fridays only) and punctual attendance.
- Hourly pay + monthly bonus potential
- Employee discounts on treatments and products
- Medical, Dental and Vision, Generous paid PTO and Holiday Pay
- Continuing education and training opportunities
- Supportive and collaborative work environment
Join us in creating a Greenspring Medical Aesthetics experience that transforms the lives of our clients, while also offering a fulfilling leadership role in a growing industry. Join Greenspring Medical Aesthetics and be part of a team that empowers patients to feel confident and beautiful inside and out! Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws.
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