Account Data Specialist - Phoenix

Job Description

Job Description

Description:

Why Join Us?

At Tort Intake Professionals, your work is more than a job—it’s a mission rooted in justice and compassion. You’ll help people through some of the most difficult moments of their lives, ensuring their stories are heard with accuracy, empathy, and respect. Every case is a chance to restore dignity—and your role makes that possible.

About the Role

The Account Data Specialist is responsible for data processing, reconciliation, and optimization for internal and external clients. This includes generating, creating, auditing, comprehending and delivering reports/dashboards in a timely, accurate and reliable manner. Operational impact of deliverables and communications are key performance indicators. This is an in-office role and does not have direct reports.

What you’ll do :

• Demonstrate a strong understanding of Tort Intake Professionals stakeholder roles and responsibilities
• Document and optimize workflows for the Statistics and Reporting team
• Effectively communicate workflows and responsibilities with internal and external stakeholders
• Troubleshoot, audit, and solve operational problems as they arise
• Leverage analytical skills to make data-driven decisions
• Demonstrate proficient technical skills applicable to internal and external tools/resources including, but not limited to Law Ruler, Five9, Looker, etc.
• Track project progress and identify blockers and opportunities for improvement
• Support and provide feedback to leadership on performance and engagement
• Support learning and development of team members
• Act as an advocate in client relationships
• Maintain up-to-date knowledge of the active campaign funnel
• Demonstrate a working understanding of the Tort Intake Professionals employee handbook
• Represent Operations appropriately in all manners of communication
• Your roles and responsibilities are subject to change based on business needs.

Your Background

• Strong analytical skills with the ability to interpret and present data clearly.
• Excellent communication skills, both written and verbal.
• Detail-oriented and highly organized with the ability to manage multiple projects.
• Strong ability in Microsoft Excel, Google Sheets, Law Ruler, Looker and other reporting tools.
• Problem-solving mindset and proactive approach with tasks and communication..
• Strong interpersonal skills with the ability to build and maintain relationships.
• Thrives in a fast-paced, data-focused role with an unwavering sense of urgency.
• Exhibit professionalism in all interactions and settings.

Perks of Joining our Team

• Comprehensive Health Coverage – Medical, dental, and vision plans tailored to support your wellbeing
• Paid Time Off – Generous PTO to help you recharge
• Bonuses- Recognition for your hard work and impact (if applicable)

Job Status: Full-Time

Compensation: $25.00 hourly

Tort Intake Professionals is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law.

Employment is contingent upon the successful completion of a background check. Final hiring decisions will reflect the outcome of this screening process.