Office Coordinator

Who We Are:

Sendoso is where you go to build something bigger than yourself. We’re a Series C company with $152M in venture capital funding with more than 800+ customers and 20,000 active users, and multiple revenue streams. Our company is on an unprecedented growth trajectory and we’re looking for people who want to do great things.

Sendoso is the leading Sending Platform that delivers modern direct mail, personalized gifts, eGifts, and other Physical Impressions™ at scale. This makes it possible to build stronger, deeper, and more trusted relationships that move everything up and to the right! Our award-winning Sending Platform connects online and offline experiences via cloud software, automation, and real-world logistics, a feat that few companies have achieved.

Our mission statement is to help companies rise above the noise by eradicating spam and elevating relationships. Our goal is to enable businesses everywhere to make more human connections in a digital world.

About Your Role:

The SFC Office Coordinator is a front-office and administrative support role within the Facilities and Administrative operations structure, reporting directly to the SFC IT Systems & Facilities Manager. This position is primarily responsible for ensuring the organization, coordination, and administrative execution of all front office and facility-related activities.

You will act as the central coordination point for office operations, supporting vendor management, scheduling, communication flow, and administrative processes that keep the site running efficiently. As the first point of contact for visitors, vendors, and internal teams, you set the tone for a professional and organized office environment.

This role is designed to extend the effectiveness of the SFC IT Systems & Facilities Manager by owning day-to-day coordination, tracking, and follow-through across multiple workstreams. Success in this role comes from strong organization, proactive communication, and the ability to manage competing priorities with precision.

This role functions similarly to an executive coordinator, ensuring priorities are organized, tracked, and executed so leadership can focus on higher-impact initiatives.

This is an office-based, coordination-heavy role ideal for someone who thrives in an administrative environment rather than a warehouse operations role.

Who You Are:

• A highly organized administrative professional who thrives in a fast-paced office environment.
• A proactive problem-solver who anticipates needs and follows through without constant direction.
• Comfortable acting as a coordination hub across vendors, internal teams, and leadership.
• A calm, professional front office presence with strong interpersonal and communication skills.
• Technically proficient and comfortable managing workflows across tools like Google Workspace.
• Experienced in handling multiple administrative priorities simultaneously with high accuracy.
• Able to maintain structure, documentation, and visibility across ongoing tasks and requests.
• Someone who prefers structured, administrative work over warehouse or production tasks.

Your Typical Day:

• Manage the front office experience to include: greet visitors, route communications, and maintain a professional, organized environment.
• Serve as the central point of coordination for vendor scheduling, service requests, and follow-ups.
• Proactively identify opportunities to streamline administrative processes and reduce manual workload for leadership.
• Maintain and track vendor records, service schedules, and facility-related documentation to ensure nothing is missed.
• Coordinate building and equipment maintenance by scheduling, tracking, and confirming completion of vendor work.
• Support SFC team member onboarding and offboarding logistics, ensuring all administrative and vendor-related tasks are completed accurately and on time.
• Oversee supply procurement by managing ordering workflows, tracking inventory levels, and coordinating with vendors (Ernest, ULine, Amazon).
• Assist in planning and coordinating office events, visits, and culture initiatives as needed by the HR team.
• Manage shared office services such as mail handling, phone coverage, and general administrative support.
• Track open tasks, priorities, and follow-ups to support the SFC IT Systems & Facilities Manager in staying focused on higher-level initiatives.
• Support ongoing administrative and operational projects through organization, documentation, and execution.

Need to Have:

• Experience in an office-based administrative, coordinator, or executive support role.
• Proven experience managing administrative workflows, schedules, or vendor coordination in an office environment.
• Strong proficiency with Google Workspace (Sheets, Docs, Drive, Calendar, Gmail).
• Excellent organizational and time management skills with high attention to detail.
• Clear and professional communication skills across teams, vendors, and leadership.
• Ability to manage multiple priorities, track tasks, and ensure consistent follow-through.
• Comfortable working independently in a fast-paced, interruption-driven office setting.

Nice to Have:

• Experience supporting a manager or leadership role by handling coordination, scheduling, or administrative workload.
• Experience managing vendor relationships, vendor negotiations, contracts, or service agreements.
• Background in office management, facilities coordination, or administrative operations within a warehouse or logistics environment.

What We Believe:

• One Team - Everyone belongs here, and whether it's your first day or you're the CEO, your voice and ideas matter to us. By embracing the "One Team* core value, we can harness the power of collaboration to drive innovation, overcome challenges, and achieve outstanding results.
• Fuel Potential - Providing individuals with the necessary tools, resources, and support to enable their success and uplift their potential. We empower our team and lift them to higher levels of achievement, both personal and professional.
• Real Connections - It's a cluttered, digital world out there, but our connections are real. Personal connections matter, and we want to build real connections with our peers and customers.
• Unboxed Thinking - We encourage our team to think creatively and approach challenges from fresh perspectives. We believe that by encouraging and supporting diverse ideas, we can uncover innovative/groundbreaking solutions and deliver an exceptional product and experience.
• Customer Centric - We understand that our success depends on our customers' success, and we are dedicated to giving every customer that wow moment at every touchpoint. At the end of the day, our customers' satisfaction and happiness are our ultimate measures of success.

What You’ll Love:

• Comprehensive Medical Plans plans - we’ve got you covered!
• Paid time off
• Holiday pay
• Lifestyle Spending Account
• 401K Plan
• Birthday Time Off
• Access to Employee Assistance Programs (EAPs)
• $19.50 - $22.50 hourly rate