Professional Services Administrator

Professional Services Administrator

Role Overview

The Professional Services Administrator operates at the intersection of coordination, systems oversight, and operational execution to support successful Professional Services deployments. This role owns Work Order (WO) lifecycle management across multiple systems, serves as a key escalation point, and ensures deployment timelines and deliverables remain on track through strong cross‑functional coordination.

Key Responsibilities

• Own end‑to‑end tracking, quality assurance, and lifecycle management of Work Orders (WO) across Salesforce, Sigma, and Smartsheet .
• Monitor, reconcile, and maintain Work Order queues to ensure accuracy, completeness, and timely closure.
• Identify risks and issues within WO workflows and escalate appropriately to support service delivery timelines.
• Act as a primary coordination liaison between internal Professional Services teams, external vendors, and customers.
• Support and help resolve escalations related to deployment timelines, customer dependencies, and Sales or CSM blockers.
• Maintain the Professional Services Operations (PSO) calendar , ensuring stakeholders are informed of deployment dates, changes, and deliverables.
• Serve as an operational escalation point for Coordinators and external vendor partners.
• Ensure data integrity and consistency across systems supporting Professional Services deployments.

Required Skills & Qualifications

• 3–5+ years of experience in a Professional Services, Operations, Deployment Coordination, or similar administrative role.
• Advanced working knowledge of Salesforce, Smartsheet, Sigma , and Microsoft Office .
• Strong quality assurance mindset with experience validating and reconciling data across multiple systems.
• Excellent organizational, written, and verbal communication skills.
• Proven ability to manage multiple priorities in a fast‑paced, evolving environment.
• Experience working with external vendors and coordinating deliverables across internal and external stakeholders.
• Ability to work both independently and collaboratively within cross‑functional teams.

Top Skills (ATS‑Focused)

• Smartsheet
• Salesforce
• Sigma
• Microsoft Office
• Work Order Management
• Quality Assurance

Job Type & Location

This is a Contract position based out of Scottsdale, AZ.

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Scottsdale,AZ.

This position is anticipated to close on Mar 5, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.