Commercial Relationship Manager

Job Description

Job Description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world-class team and culture and contribute to our core mission, which is enhancing our customers' experience.

Position Summary:

The Commercial Relationship Manager will be responsible for sales, dealer on-boarding, and portfolio management and risk mitigation. Will build and maintain relationships with commercial clients and identify potential clients, understanding their needs, and providing solutions to meet those needs.

Essential Job Duties and Responsibilities:

• Engage directly with Field Sales to build dealer relationships and participate in the sales process with responsibility for Commercial sales objectives
• Structure SFS Commercial loans, including pricing in accordance with SFS pricing model and return targets.
• Serve as voice-of-the-customer within SFS for Commercial products and follow through with leadership communication as necessary, product creation, product/process modification, and closing the circle with our dealer customers
• Coordinate with dealer, Field Sales, and Underwriting to drive an efficient underwriting process with a focus on customer satisfaction
• Lead the Commercial account on-boarding process, including asset verification and legal document creation, dissemination, and archiving
• Own the on-going dealer monitoring process, to include financial statement submission, spreading and adjustments, ratio and trend analysis, red flags reporting, and periodic formal account reviews.
• Credit Line Management working with Dealer, Sales and OEM on maintaining approved credit limits and using tools to manage per policy while keeping upper management informed.
• Quickly and effectively respond to any dealer issues, leveraging developed dealer relationships.
• Contribute to the work-out process with problem accounts; communicating with the dealer, coordinating across departments, and escalating as needed.
• Other duties may be assigned; responsibilities and activities may change.

Qualifications and Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

• Minimum 3 years of auto commercial lending and/or account management experience.

Education:

• Bachelor's degree in Business Administration, Finance, or a related.

Skills Required:

• Proven experience in automotive financial services or commercial banking.
• Ability to build and maintain strong client relationships.
• Knowledge of accounting, financial statement analysis, cash flow and dealer workout.
• Demonstrated analytical and problem-solving abilities, with a strategic mindset.
• Excellent interpersonal and communication skills, with the ability to build trust and rapport with clients and stakeholders.
• Ability to identify and plan measures to achieve the objectives and quality of service effectively; organize work effectively so that priorities are met; present resources effectively and conduct systematic evaluations.
• Proficient in using CRM software and MS Office.
• Ability to work independently and collaboratively in a team-oriented environment.

Qualifications Preferred:

• Skills – Knowledge of industry specific web-based tools such as AssureSign/Docusign, DataScan, SalesForce, and Jericho.

Overtime required – weekends as needed.

Travel 20-40% – is required.

Must have reliable transportation; preferred locations: Phoenix, AZ

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.