Maintenance Director

Ridge at The Stratford
Phoenix, AZ

Job Description

Job Description

The goal for any position at Ridgeline Management Company is to promote our mission of “creating environments where moments of joy, independence, and wellness are the focus each and every day.” Our philosophy is that we treat our residents with respect, love, and a caring spirit in the same way we would our own family members. Our core values and beliefs are integrity, empathy, passion, evolution, goodness, empowerment, and wisdom.

The Maintenance Director is responsible for maintaining overall cleanliness, Life Safety and function of the community. Responsible for maintaining department budget. Oversee all outside contracts and vendors related to community maintenance. Responsible for reexamining HVAC standards, practices and usages on campus, trouble shooting of building mechanical problems, identifying, correcting, reporting and communicating building operational and maintenance needs to other trades and units, performing repairs, scheduled and preventative maintenance on equipment, and ensuring satisfactory operation of building systems to meet the programmatic and energy conservation needs and objectives of the building.

*The appropriate candidate for this position will need minimal supervision, be self-motivated, have critical thinking skills and have the ability to improvise and think on his/her feet.

Qualifications:

• Working knowledge of electrical systems, various heating, ventilating and air conditioning systems

• Troubleshooting skills, coupled with a tenacious attitude

• Good overall repair and maintenance skills who can multi-task. Overall maintenance and AC repair knowledge a plus

• Experience with supervising/managing staff

• Possess a valid driver’s license, with acceptable driving record, own transportation, and proof of auto liability insurance

• Basic computer skills with experience using Excel and Word

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• To create environments where moments of joy, independence, and wellness are the focus each and every day.

• Walk through community (including parking area) at beginning and end of shift to monitor general condition and tidiness of environment. Ensure that public areas and building exterior are always clean and well maintained.

• Develop community-specific fire safety, disaster and evacuation procedures.

• Develop and train staff to conduct fire drills per local regulations and community policy.

• Supervise housekeeping team ensuring quality services.

• Maintain positive communications with local fire marshal, building inspector, and any other jurisdictions governing the community.

• Troubleshoot, evaluate and recommend equipment/service upgrades.

• Develop preventative room by room and property equipment maintenance schedule and follow schedule. Perform general maintenance projects and unscheduled maintenance as scheduled or assigned.

• Keep Maintenance Log with list of requested and completed repairs.

• Maintain accurate records regarding preventative maintenance, service requests, expenditures, make-ready status, work in progress, etc.

• Respond to maintenance requests by residents for items needing repair in their rooms.

• First response and routine checks of buildings, grounds and equipment for unsafe or malfunctioning conditions, ensure the cleanliness and orderly appearance of all work areas.

• Work with Sales and Marketing to ensure good first impressions of building and vacant apartments are ready for tours/move-ins as soon as possible.

• Ensure that all rent-ready repairs, services, and renovations are completed correctly and within 78 hours from vacancy.

• Maintain tools at all times.

• Maintain contracted services for community elevators, HVAC, hot water, landscape and other community operations as needed.

• Clean light fixtures and change light bulbs on exterior and interior common areas of the building.

• Become familiar with and hereto all RMC Transportation Policies.

• Maintain floor care system.

• Deep clean kitchen floor quarterly.

• Remove lint from dryer filters and clean behind dryers.

• Assists in transporting guests with property bus transportation, as needed.

• Shovel snow and spread salt as needed.

• Participate in special projects and perform other related duties as requested.

• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.

• Inspect or review projects to monitor compliance with building and safety codes or other regulations.

• Manage and oversee operations, maintenance, administration, and improvement of property.

• Develop and maintain the Preventative Maintenance & work order systems, making sure all state required items are listed and the frequency for them to be done.

• Make sure that all work orders are entered into the maintenance log either by maintenance and or front desk.

• Must be able to respond to emergencies at all times (24/7).

• Must be able to assist in the evacuation of the residents.

• All other duties as assigned.

Additional Employment Requirements:

• Comply with all laws including OSHA, HIPAA, and other related laws and RMC policies.

• Ability to multi-task and work well under pressure.

• Position requires flexibility based on operational needs.

• Maintain a good working relations with State and Local Agencies. Such as OSHA, Fire Dept.

• Work in compliance with the provisions of the Occupational Health & Safety Act.

• Must function independently, have flexibility, personal integrity, and the ability to work effectively with the residents, coworkers and others.

• Must be able to relate with sensitivity to and work with ill, disabled, and elderly.

• Must be able to cope with the mental and emotional stress of the position.

Additional Eligibility Qualifications:

• Must speak, read, and write in English, the primary language spoken by residents and employees.

Supervisory Responsibility: May supervise housekeeping staff.

Work Environment/Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, bend, stoop, grasp, push, pull, climb ladders, work in confined spaces, lift up to 50 lbs., and drive. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Exposure to blood/bodily fluids is likely.

Education and Experience:

• High school diploma or equivalent.

• CMRT (Certified Maintenance and Reliability Technician) or similar training/experience

• Working knowledge of electrical systems, various heating, ventilating and air conditioning systems

• Experience with supervising/managing staff

• Basic computer skills

Monday - Friday 8:00am-5pm On Call as needed for community emergencies
Posted 2025-11-01

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