Automotive Sales Specialist

Chapman Volkswagen of Scottsdale is searching for passionate, knowledgeable sales professionals to join our dynamic team! Our goal is to be the leading Volkswagen dealer in the Phoenix area, and we take pride in delivering an outstanding experience across all aspects of our dealership. As Sales Specialist, you will represent the Volkswagen brand with integrity and enthusiasm, helping customers find the perfect new or pre-owned Volkswagen vehicle, while providing an exceptional, stress-free car buying experience. Customer satisfaction is our highest priority, and we’re seeking individuals who share our values. If you have a passion for creating amazing customer experiences, along with determination and tenacity, we want to meet you! Apply today to take your career to the next level at Chapman Volkswagen of Scottsdale! What We Offer:

• Attractive Commission Pay Plan: Enjoy a pay plan that rewards results and offers unlimited earning potential.
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits to Support Employee Wellbeing:

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities:

• Greet and engage with customers asking questions to understand their needs and preferences.
• Present and demonstrate vehicles that align with the customer’s preferences, highlighting features, benefits and the brand’s technology.
• Conduct test drives and explain warranties, maintenance, and service programs, emphasizing their value.
• Work with the customer and Sales Manager to negotiate pricing and close the deal.
• Ensure the timely and accurate completion of sales and financing paperwork.
• Stay current on Volkswagen products, features, promotions and financing options.
• Personally deliver sold vehicles and assist with technology set-up, ensuring the customer leaves feeling confident about their purchase.
• Follow-up with prospective and existing customers to maintain relationships and earn additional business.
• Respond to online and phone inquiries and generate showroom appointments, logging all activities in the CRM system.

Desired Qualifications and Experience:

• At least 1 year of experience working in a related role (customer service, retail sales, business development, etc.) is required. Prior success in automotive sales is preferred.
• Demonstrates commitment to customer satisfaction through excellent customer service and communication skills.
• Polished interpersonal skills to build rapport, understand and overcome objections, and find solutions that satisfy both the customer and the dealership’s goals.
• Achievement driven, self-motivated, confident and resilient.
• Technology proficiency; easily adapts to new computer software and vehicle technology.
• Must have a valid driver’s license and clean driving record.
• Ability to successfully complete Chapman’s pre-employment screenings including a background check and drug test.

Hours and Work Environment: Our Sales Department is open 8am to 9pm Monday – Friday and 8am to 8pm on Saturdays. We are closed Sundays. This onsite, customer-centric role requires flexible availability to work various shifts including days, evenings, Saturdays and holidays. To Apply: If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone, text, or email with next steps.