Human Performance & Learning Senior Manager
- Lead learning strategy, learning operations, and learning experience design engagements
- Develop and implement learning, skills, performance, and technology strategies, including performance management frameworks that support productivity and workforce transformation
- Conduct organizational assessments, design operating models and governance structures, and support vendor rationalization, optimization, and transformation efforts
- Align Deloitte Academies solutions to client needs and integrate them with broader human capital programs
- Lead practice development and business development efforts, including coaching practitioners, supporting recruiting, and developing statements of work, proposals, client presentations, and marketing materials
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
- Bachelor's degree
- 8+ years of experience in learning and development, instructional design, learning strategy, performance management, customer training, partner training, or sales enablement
- 6+ years of experience with digital learning platforms
- 4+ years of experience leading learning-related projects or teams
- 8+ years of experience using Microsoft Excel, Microsoft PowerPoint, and Microsoft Word
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
- Limited immigration sponsorship may be available.
- 6+ years of consulting services experience
- Experience supporting workforce skills or learning initiatives involving artificial intelligence or emerging technologies
- Experience developing and implementing performance management frameworks for an organization of 500+ employees within the past 5 years
- Experience leading or co-leading 5+ projects where performance management strategy resulted in documented improvement in workforce productivity, upskilling or reskilling outcomes, or return on investment targets
- Experience managing project teams of 2-6 members across multiple workstreams or engagements and leading 10+ client presentations
- Experience developing proposals, statements of work, executive workshops, or 8+ business development articles or marketing assets
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