Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
ServiceNow Technical Architect
Job Description Job Description We are looking for a ServiceNow Technical Architect to design the structure of our ITSM systems and oversee programs to ensure the proper architecture is implement…
Load Balancer Admin
Job Description Job Description Commonwealth of PA 2 OA/EISO: FA2 - Load Balancer Admin - 775178 Duration: Until 6/30/2026 Location: Dauphin County Closing Date: 08/22/2025 **Contractor…
Business Relationship Manager Senior Deepening - Vice President
Job Description If you are customer focused, enjoy building relationships and providing financial advice to your clients, then a role as a Business Relationship Manager is for you. As a Busines…
BHTs and Direct Caregivers - $20/hr
Location: Mesa, AZ 85201 Date Posted: 08/29/2025 Category: Behavioral Education: None Our clients are seeking Direct Care Worker to provide support in the Mesa area up to $20/ hour plus …
Industrial Construction Electrician
Job Title: Industrial Construction Electrician Coordinator (Traveling) Position Summary: We are seeking a highly skilled Industrial Construction Electrician Coordinator (Traveling) to lead our missi…
Supply Chain Excellence Manager
Supply Chain Excellence Manager Job Profile About the Company : Controlled Environments Company (CEC) is a single source supplier and solutions provider to customers operating in critically clea…
Property Manager
Job Description Job Description The Property Manager oversees the overall management of the properties to increase the value of assigned properties by creating and implementing a comprehensive ma…
CPA - Build & Lead Tax Practice | Estate Planning Firm
A highly respected and growing estate planning law firm in Tucson, AZ, is seeking a full‑time CPA to lead its new tax practice . This is a rare opportunity to join a visionary team, integrate …
OB Hospitalist- Great Work/Life Balance - Tucson, AZ
We are scheduling interviews with this well-established Laborist Team, bringing on another full-time OB Hospitalist due to growth in Tucson, Arizona. About the Position ~ Full-time (seven 24…
Registered Nurse
Job Description Job Description SUMMARY Participates in the on-going treatment of clients including medication supervision, health education, assessment, case management, and provision of ther…