Load Balancer Admin

Job Description

Job Description

Commonwealth of PA 2 OA/EISO: FA2 - Load Balancer Admin - 775178
Duration: Until 6/30/2026
Location: Dauphin County

Closing Date: 08/22/2025

**Contractor must live in PA**

**Hybrid--2 days in the office, 3 days telework per week, may be adjusted according to the manager's direction and operational needs**

Job Title:

OA/EISO: FA2 A4 SC1 - Load Balancer Administrator
This role is essential for ensuring high availability, secure access, and optimal performance of applications and services. The ideal candidate will have advanced networking knowledge, deep expertise in Citrix NetScaler, and strong troubleshooting and documentation capabilities.

Key Responsibilities:
Design and implement scalable load balancing solutions to support reliable application delivery.
Configure and troubleshoot Layer 4 and Layer 7 load balancing policies for efficient traffic management.
Install and configure Citrix NetScaler appliances or virtual instances, ensuring seamless integration into existing network architecture.
Set up and maintain high availability (HA) and failover mechanisms, including active-passive and load-sharing configurations.
Implement NetScaler Content Switching to optimize application routing and delivery.
Manage SSL/TLS certificates and integrate authentication mechanisms to ensure secure connections.
Monitor system performance using built-in tools and third-party applications (e.g., Wireshark, NetScalerConsole).
Identify and resolve complex issues related to configuration, connectivity, and performance.
Analyze logs and events to proactively manage system health and prevent downtime.
Develop and maintain comprehensive documentation and training materials for junior engineers and operations teams.

Required Skills:

Core Networking & Load Balancing:
Deep understanding of TCP/IP, NAT, VLANs, firewalls, VPNs, and security policies.
Proven experience with Layer 4 and Layer 7 load balancing.
Hands-on expertise with Citrix NetScaler (CLI/NITRO API and GUI).
High availability and failover configuration skills.
Advanced NetScaler Content Switching capabilities.
SSL/TLS certificate management and authentication integration.

Monitoring & Troubleshooting:
Proficiency with tools like Wireshark and NetScalerConsole.
Strong diagnostic skills for performance issues and system bottlenecks.
Experience with log analysis and event monitoring.

Soft Skills:
Analytical Problem-Solving: Skilled in resolving complex issues under pressure.
Attention to Detail: Ensures accuracy in configurations and documentation.
Effective Communication: Able to explain technical concepts clearly to diverse audiences.
Time Management: Manages multiple priorities efficiently.
Continuous Learning: Stays current with emerging technologies and best practices.
Collaborative Teamwork: Works effectively across teams during incidents and enhancements.

| S.No. | Skill | Required / Desired | Amount (Years) | Explain your hands-on Exp.(comments)
| 1 | Extensive knowledge of TCP/IP, NAT, VLANs, firewalls, VPNs, and security policies. | Required | 5 |
| 2 | EXP configuring and troubleshooting both Layer 4 (transport) and Layer 7 (application) load balancing to ensure efficient traffic management. | Required | 5 |
| 3 | Hands-on experience with NetScaler CLI (NITRO API) and GUI-based management. | Required | 5 |
| 4 | Advanced NetScaler Content Switching capabilities. | Required | 5 |
| 5 | SSL/TLS certificate management and authentication integration. | Required | 5 |
| 6 | Proficiency with tools like Wireshark and NetScalerConsole. | Required | 5 |
| 7 | Strong diagnostic skills for performance issues and system bottlenecks. | Required | 5 |
| 8 | Comfortable with hybrid--2 days in the office, 3 days telework per week at Harrisburg, PA? | Required | |