B2B Collections
Job Description
Job Description
Company Overview
We are seeking an experienced B2B Collector. This role focuses on high-volume business-to-business collections, with responsibilities that include managing aging reports, overseeing credit approvals, and negotiating repayment plans.
Key Responsibilities
- Perform high-volume B2B collections, managing aging accounts while maintaining strong client relationships.
- Review and analyze aging reports, prioritizing outreach for delinquent accounts.
- Negotiate repayment plans and monitor payment compliance to ensure timely recovery.
- Manage credit approvals and monitor credit limits in accordance with company policies.
- Collaborate with internal departments to resolve billing disputes and escalate issues when necessary.
- Maintain accurate and detailed documentation of collection activities, communications, and payment arrangements.
- Utilize Microsoft Excel for tracking, reporting, and analyzing AR data.
Qualifications
- 3+ years of B2B collections experience, preferably in a fast-paced or high-volume environment.
- Strong proficiency in Microsoft Excel (pivot tables, VLOOKUPs, and reporting).
- Demonstrated experience with aging reports, credit approvals, and repayment negotiations.
- Excellent communication, customer service, and negotiation skills.
- Highly organized, detail-oriented, and capable of managing multiple priorities.
- Ability to work independently while meeting deadlines and performance goals.
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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