Team Lead, Third Party- Tempe

Job Description

Job Description

Team Lead, Third Party

About Carvana

At Carvana, we sell cars, but we're not salespeople. Since 2013, we've been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that's $Trillion with a "T").

With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360&degree; photographs of our vehicles' interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we've built a no-pressure, no-haggle online car buying experience that save our customers time and money.

For more information on Carvana, take a look at our company introduction video.

About the team and position

As a Team Lead for the Third Party Transportation team, you will be focused on leading a team of specialists that are directing, monitoring, and coordinating Third Party fulfillment and operations to reduce transit times, increase on-time delivery, and enable the ideal customer experience (ICE) by delivering clear communications to internal and external customers. The qualifying candidate must love helping people and must be goal-oriented, enthusiastic, energetic, and self-motivated with the ability to interact and communicate with all levels of the organization.

What you'll be doing

• Collaborate effectively with Purchasing, Market Operations, and Logistics Field Operations to ensure seamless execution across departments.
• Assign carriers for all incoming pickup and delivery requests, proactively resolving logistics issues with urgency and professionalism.
• Serve as the go-to authority in Carvana's logistics platforms—including JIRA, Towbook, ClearPath TMS, Quintiq—and drive adoption, training, and process consistency.
• Oversee a team of Third Party Specialists, managing day-to-day operations, schedules, attendance, time off, and conducting regular check-ins.
• Lead execution adjustments and course corrections, and engage stakeholders on project status, bottlenecks, and new initiatives.
• Negotiate rates and terms with carrier partners and vendors, foster strong working relationships, and ensure compliance with SLAs.
• Identify operational inefficiencies and opportunities for process enhancements; collaborate with management to implement and track solutions.
• Track and analyze team metrics—such as on‑time delivery, cost per shipment, and inventory accuracy—and provide concise performance reports to leadership.
• Aid with delivery reconciliation, gate passes, vehicle tags, Dealshield access, and other logistical operations as needed.
• Other duties as assigned.

What you should have

• 2+ years of supervisory/leadership experience.
• 3+ years experience in logistics or similar field preferred.
• Has an understanding of the Carvana logistics network and the overall effects of real-world constraints.
• Has an ability to work with other team members and team leads, to solve problems, answer questions, and train on standard processes.
• Expert skills in Excel utilized for ad hoc analysis.
• Expert in Carvana's Logistics Management Systems.
• Experience training others and strong problem-solving ability.
• Experience in leading and training others.
• Ability to multitask and prioritize effectively.
• Possess the energy and drive to accomplish goals, meet deadlines, and find solutions.

What we'll offer in return

• Full-Time Salary Position with a competitive salary
• Medical, Dental, and Vision benefits
• 401K with company match
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more
• A great wellness program to keep you healthy and happy both physically and mentally
• Access to opportunities to expand your skillset and share your knowledge with others across the organization
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• A seat in one of the fastest-growing companies in the country

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English
• Bachelor's degree in a quantitative discipline like mathematics, operations research, supply chain, engineering preferred
• Masters degree preferred
• Ability to work a flexible work schedule
• Sees the 'big picture' with the ability to get it done (task oriented)
• High energy and the ability to multitask and prioritize effectively
• Strong interpersonal skills creating the ability to influence Operating units across the Carvana Network

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is ___ eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.