Security Officer EMT
- Responsible for the protection of Tohono O’odham Gaming Enterprise assets
- Responsible for all safety operations for the casino during the entire shift
- Prepares and submits reports as required, including patrol log
- Patrols the casino premises and parking areas
- Patrols the parking area to observe unauthorized persons and remove them from the area if necessary
- Confers with the on-duty Security Supervisor/Lead Security Officer on any detection of infringements or situations worthy of investigation
- Circulates amongst patrons to ensure them that you are there for their safety by being visible
- Cooperates with Law Enforcement Agencies in apprehending anyone involved in criminal activity
- Provides information and directions to guests
- Provides First Aid/CPR until advanced care arrives
- Provides escorts for guests as needed
- Ensures equipment is clean and in working order and uniforms are clean and complete
- Ensures compliance with departmental standard operating procedural manuals and casino Policy Manual
- Ensures departmental daily records are accurate and maintained
- Ensures compliance with all Tohono O’odham Gaming Enterprise policies and procedures, including Internal Controls (ICs)
- Investigates all reports of accident and injury at the casino and makes findings known to the on-duty Security Supervisor/Lead Security Officer and/or Risk Safety and Workers Compensation Manager for proper documentation
- Escorts personnel in and out of security areas
- Escorts money exchanges, fills, credits, payouts to different areas within the casino
- Maintains good communication with team members and maintains a positive and professional work environment
- Contributes to a team effort and accomplishes related results as required
- May be assigned to work in the Security Dispatch Center at any time
- Performs opening and closing procedures in the casino areas
- Performs outstanding internal and external guest service by interacting and assisting guests and team members
- Performs other duties as required or directed
- Must maintain an EMT license
- Knowledge of safety operations and procedures, safety methods and practices, and public/customer service skills in a casino environment
- Knowledge of applicable tribal, federal, county, and local laws, regulations, and requirements
- Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic
- Knowledge of basic computer and keyboarding skills
- Ability to communicate, read, and write clearly in basic English
- Ability to demonstrate outstanding guest service at all times
- Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with team members at all levels
- Ability to follow instructions in verbal and written format
- Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people
- Ability to analyze situations and adopt appropriate courses of action
- Ability to exercise independent judgment
- Ability to demonstrate excellence in everything, and continually seek improvement in results
- Ability to work extended hours and various work schedules
- Ability to perform in a professional appearance and manner
- Ability to maintain a clean driving record
- Ability to use good judgment and foresight
- Ability to maintain CPR certification
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