Events Coordinator
Event Planning Coordinator
The Event Planning Coordinator provides essential administrative and logistical support to the Event Planning Managers to ensure the seamless coordination and execution of group programs and events. This position acts as a central communication hub between clients, Event Planning Managers, and internal resort departments, ensuring that every detail aligns with Miraval's commitment to excellence, wellness, and guest experience.
The Event Planning Coordinator reports directly to the Resort Manager and collaborates closely with the Event Planning team, Sales team, and operational departments to ensure flawless event delivery.
Key Responsibilities
Event Support & Coordination
- Assist Event Planning Managers in preparing detailed event documentation, including Event Orders (EOs), group resumes, and event diagrams.
- Coordinate event logistics, rooming lists, setup requirements, and catering details under the direction of the Event Planning Managers.
- Communicate confirmed event details to all relevant departments, ensuring clarity and consistency.
- Track event milestones, deadlines, and changes to ensure timely follow-up with internal teams and clients.
- Support onsite during events as needed to ensure successful execution and resolution of last-minute adjustments.
- Serve as an administrative point of contact for clients during the planning phase, responding promptly and professionally to inquiries.
- Support Event Planning Managers with client correspondence, confirmations, and post-event communications.
- Maintain accurate and updated event files, ensuring all documentation reflects the latest client preferences and event changes.
- Prepare and distribute internal event communication.
- Liaise with Culinary, Spa, Programming, Housekeeping, Front Office, and other teams to confirm event readiness and guest satisfaction.
- Ensure event materials, signage, and décor are properly prepared, organized, and delivered for each program.
- Input and maintain event information and updates in resort systems (e.g., Envision, Opera, etc.).
- Order and maintain supplies and collateral used by the Event Planning team.
- Partner closely with Event Planning Managers and the broader resort team to ensure all event-related details are accurately communicated and executed.
- Provide administrative backup for the Event Planning office during busy periods or team absences.
- Participate in regular event planning meetings to stay aligned with upcoming group schedules and operational priorities.
Qualifications
- Bachelor's degree in Hospitality Management, Event Planning, or related field preferred (or equivalent experience).
- Minimum 1-2 years of experience in event coordination, catering, or hospitality operations.
- Strong organizational and time management skills with exceptional attention to detail.
- Excellent communication skills and a high level of professionalism in client and internal interactions.
- Proficient in Microsoft Office and other hotel systems.
- Ability to multitask and manage competing priorities in a fast-paced resort environment.
- Excellent attention to detail required.
- Accuracy and timeliness of event documentation and communications
- Positive client and internal feedback on event coordination
- Effective collaboration with Event Planning Managers and operations teams
- Contribution to seamless event execution and guest satisfaction
- Responsiveness and efficiency in administrative support
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