ECCO Management Analyst

Job Description

Job Description

Job Description:

• Strong analytical skills with the ability to understand and solve problems by collecting all relevant information and data needed to address problems, organize, classify, and synthesize the data into fundamental issues.
• Proven experience in data validation and quality assurance.
• Experience in managing and tracking data through various workflows or workstreams.
• Expertise in data management principles and practices.
• Demonstrated ability in vendor coordination and oversight.
• Experience in data analysis, reporting, and visualization tools (e.g., Excel, SQL, Tableau, Power BI) is highly preferred.
• Excellent communication skills, both written and verbal, for eective interaction with vendors, internal teams, and stakeholders.
• Demonstrated ability to work collaboratively in a fast-paced environment and manage multiple priorities.
• Knowledge of compliance processes and regulations, particularly related to remote sellers or e-commerce, is a significant plus.
• Problem-solving aptitude and a proactive approach to identifying and addressing challenges.
• Attention to detail and accuracy in all work.
• Ability to work independently with minimal supervision while maintaining high productivity.
• Proficiency in Google Workspace and Microsoft Oice Suite (Word, Excel, PowerPoint).

Any combination that meets the knowledge, skills and abilities (KSA); may include but are
not limited to: a relevant degree from an accredited college or university such as Bachelors
Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment.
Selective Preferences

• Bachelor's degree in Business Administration, Finance, Economics, Data Analytics, or a related field.
• Minimum of 3-5 years of experience in a management analyst, data analyst, or similar role, preferably with vendor management or compliance focus.
• One of more year or more of experience in tax-related service and administration
• Previous experience in continuous improvement/LEAN

Hybrid Position - 10% onsite, no set schedule. Candidate will need to come onsite as needed for orientation, team building, and/or special projects.
Resume must show Google Workspace and/or Microsoft Office Suite (Word, Excel, PowerPoint). If this is not included, the candidate will be rejected.
It is preferred that the candidates have experience working with state taxes.
Tentative start date will be dependent upon interviews conducted, onboarding completed, and the state agency issuing a PO.
HireRight must be used for Background Checks and Drug Screenings
Local Only Candidates - Resumes must specify the current location of the candidate, all those who do not state current location will not be considered. - AS A REMINDER - Candidates must be local at time of submission, and available for in person interviews within 1 week of the posting close date. Candidates must also be able to start within 2 weeks of an offer being made.

Position Summary:
We are seeking a highly analytical and detail-oriented Contract Management Analyst 3
(CMA3) to join our team. This critical role directly supports our vendor partner in optimizing
their solutions and ensuring eective compliance initiatives, specifically focusing on
remote sellers. The ideal candidate will be uniquely responsible for managing lead data,
overseeing the deployment of crucial compliance campaigns, and ensuring the accuracy
and eectiveness of our partnership's contributions. This position is vital for collaborating
with our vendor to enhance their strategies for identifying remote seller leads and ensuring
their compliance through targeted notice campaigns. A significant aspect of this work
involves supporting the implementation of proactive, focused campaigns and other
software instrumental in encouraging voluntary compliance for remote sellers. This
position also specializes in tasks of data management, vendor coordination, and
compliance campaign oversight.

Key Responsibilities:

• Collaborate directly with our vendor to understand and optimize their analytical solutions and data outputs.
• Conduct in-depth analysis and validation of current vendor-provided leads to ensure accuracy and quality.
• Manage and move lead lists through dierent workstreams for eective processing and outreach, in collaboration with the vendor.
• Support the implementation of proactive, focused campaigns and other software instrumental in encouraging voluntary compliance for remote sellers.
• Identify opportunities for new campaigns in partnership with the vendor, to bring remote sellers into compliance.
• Propose improvements to current outreach letters for better compliance and a more cooperative taxpayer tone, working closely with the vendor.
• Analyze campaign and data analytics performance to provide insights and identify areas needing adjustment to maximize compliance rates.
• Monitor and report on the eectiveness of compliance campaigns, oering data-driven recommendations to the vendor.
• Oer insights into remote seller behavior, common non-compliance patterns, and the eectiveness of various outreach strategies, to support vendor eorts.
• Identify opportunities for process improvement in lead identification and compliance eorts, in a collaborative manner.
• Serve as a key liaison between our organization and the vendor, facilitating smooth communication and problem resolution.
• Ensure data integrity and campaign eectiveness by consistently validating, cleaning, and integrating data, supporting vendor data

Required Skills

• 3+ Years in Management Analysis
• Google Suite or Microsoft Office

Preferred Skills

• Bachelor's Degree
• Experience in working with taxes

Required Experience:
Minimum of three (3) years management analysis experience

Education Required:
No degree required.