Customer Service Rep

Hybrid and Remote opportunities available. This job is for you if you: ● Have proven communication and relationship management skills. ● A desire or aptitude to learn new software technologies (which will be trained on) ● Like to work hard in a professional environment that stresses respect and teamwork. ● Excel in explaining complex information in ways that are easy to understand. Looking to make a change from retail, hospitality, or another industry. Candidates from all sectors are welcome to apply. If you excel at customer service, let's talk! Email [email protected] for additional details.

salary: $18 - $23 per hour
shift: First
work hours: 9:30 AM - 6 PM
education: High School

Responsibilities

Core Responsibilities

• Serves as the initial point of contact for clients. Responds to requests for investment, fund, and account information. Resolves general account issues.

• Follows standardized processes to complete monetary and administrative transactions.

• Documents and reports client feedback for process improvement efforts.

• Uses consultative approach to position products and services to clients.

• Develops basic knowledge of products, and services, and of the overall Financial Services industry.

• Participates in special projects and performs other duties as assigned.

Skills

• Client Service
• Verbal Communication
• Customer support
• Basic Software Skills
• Microsoft Office
• Call Center
• Retail Sales
• Hospitality

Qualifications

• Years of experience: 0 years
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.