Alumni Coordinator

Job Description

Job Description

Job Title: Alumni Coordinator – Behavioral Health / Recovery ServicesLocation: Phoenix, AZ (In‑Office)Schedule: Monday–Friday, 8:00 AM–5:00 PMEmployment Type: Full-Time, Non-ExemptReports To: Clinical Director or Office ManagerAbout Sanctuary Recovery CentersSanctuary Recovery Centers is a community-focused behavioral health organization dedicated to supporting individuals in long-term recovery from substance use and co-occurring mental health disorders. We provide person-centered, strengths-based care in full compliance with AHCCCS and Arizona Department of Health Services standards.Position SummaryThe Alumni Coordinator plays a vital role in supporting sustained recovery by maintaining ongoing engagement with graduates of our Intensive Outpatient Program (IOP). This position provides peer support and case management services to alumni, helping them remain connected to recovery resources, community supports, and ongoing care.All services are delivered in compliance with AHCCCS AMPM Policy 963 and the Covered Behavioral Health Services Guide, with a strong focus on outreach, relationship-building, documentation, and billable service productivity.Key ResponsibilitiesProactively engage IOP alumni through phone, email, text, and in-person contact to maintain consistent recovery-focused supportProvide individual and group peer support services using lived experience, including coaching, mentoring, role modeling, and skill-buildingDeliver individualized case management services such as care coordination, service navigation, and linkage to community resources (housing, employment, benefits, primary care)Plan, facilitate, and document monthly alumni group meetings (in-person or hybrid), fostering peer connection and recovery educationCollaborate with IOP clinical teams, supervisors, and community partners to address alumni needs and improve engagement outcomesMaintain timely, accurate clinical documentation in the KIPU EHR system in accordance with HIPAA, 42 CFR Part 2, AHCCCS standards, and agency policiesUtilize appropriate AHCCCS billing codes (H0038, H0023, T1016) and ensure documentation supports medical necessityMeet productivity expectations of 1,500 billable minutes per week and track key performance indicators such as alumni engagement, retention, and attendanceQualifications & RequirementsHigh school diploma or equivalentCurrent AHCCCS-recognized Peer and Recovery Support Specialist (PRSS) credential through an approved Peer Support Employment Training Program (required at time of hire)2–4 years of experience in behavioral health, peer support, case management, or recovery servicesWorking knowledge of AHCCCS billing requirements, AMPM Policy 963, and recovery-oriented systems of careProficiency with electronic health records (KIPU preferred or similar EHR systems)Ability to obtain an Arizona Fingerprint Clearance Card within 90 days of hireNegative TB test or clear chest X-ray within the last yearValid Arizona driver's license, reliable transportation, and ability to meet agency driving requirementsAbility to pass background check, drug screen, and pre-employment skills assessmentPreferred QualificationsAlumni of an IOP or comparable substance use disorder treatment programLived experience in recovery from substance use and/or mental health challengesExperience facilitating groups in a recovery-oriented settingKnowledge of co-occurring disorders and harm reduction principlesWhat We OfferCompetitive hourly pay with productivity incentivesComprehensive benefits package, including medical, dental, vision, and paid time offOngoing training and professional developmentOpportunity to make a meaningful impact supporting long-term recovery and community integrationEqual Opportunity EmployerSanctuary Recovery Centers is an equal opportunity employer committed to diversity, equity, and inclusion in the recovery community. All services are provided in accordance with AHCCCS AMPM Policy 963 and the Covered Behavioral Health Services Guide.As part of our commitment to maintaining a safe and productive work environment, Sanctuary Recovery Centers conducts background checks and drug screenings for all potential employees. Please note the following:Background Check: All offers of employment are contingent upon the successful completion of a background check. This may include verification of employment history, education, criminal records, and other relevant information.Drug Screening: Candidates must pass a drug screening test as a condition of employment. This test will screen for the presence of illegal substances and may include random testing during employment.APS Registry: Candidates must pass an APS (Adult Protective Services) registry check before an offer of employment can be extended.Confidentiality: All information obtained during the background check, drug screening, and APS registry check process will be kept confidential and used solely for employment purposes.Compliance: Sanctuary Recovery Centers complies with all applicable federal, state, and local laws regarding background checks, drug screenings, and APS registry checks.By applying for this position, you acknowledge and consent to these procedures.