Referral And Authorization Specialist (Must Be Located In AZ)

MUST BE located within a 50-mile radius of PHOENIX, AZ.

Hours of Operation: Mon to Fri, 5am to 6:30pm (AZ) - 8 hour set shift

Description

• The R&A Coordinator will be required to take both inbound and outbound calls
• This role will work from an Auto-Dialer (80 calls per day)
• Metric Goal: 25 Referrals per day
• 4 hours of the day the R&A Coordinator will be taking high volume inbound calls
• This role focuses on Primary Care Physicians referring their patients to Specialist
• To be successful in this role a new hire would be focusing on verifying benefits and scheduling patients with Specialist Doctors
• The position requires excellent listening skills, the ability to research member and provider questions, and to provide timely follow-up ensuring that all questions or concerns have been fully addressed. The Patient Navigator must at all times demonstrate a supportive demeanor while maintaining a positive, caring and professional attitude. This position requires a highly motivated person with exceptional customer service, relationship management and interpersonal skills. Attention to detail. Capable of independent thinking, as well as perform in a team environment.

Qualifications

• Experience Needed: Patient Registration, Scheduler, Prior Authorization and referrals - within the last 2-3 years.
• Prior call center experience and MA experience is a plus
• Medical Office or Healthcare environment
• Medical terminology, Insurance verification, insurance benefit knowledge, referral processing and authorization experience required.
• High school diploma or equivalent (GED)
• This role focuses on Complex Specialty Medical Services. Medical terminology knowledge is a must!

#prioritywest

This is a Contract to Hire position based out of Phoenix, AZ.

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Dec 15, 2025.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.