Senior Product Manager

Job Description

Job Description

Who We Are

SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry's only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.

Job Description

As a Senior Product Manager, you will define and execute the strategic vision for a portfolio of digital products or platforms, driving innovation and delivering exceptional customer experiences. You will lead customer research, synthesize insights, and translate them into actionable product strategies, roadmaps, and requirements. This highly cross-functional role requires strong leadership, technical acumen, and the ability to balance business, user, and technical needs to deliver market-leading solutions.

Responsibilities

• Define and communicate the strategic vision, roadmap, and launch strategy for assigned product areas, ensuring alignment with business objectives and customer needs.
• Lead customer and market research, transforming insights into actionable requirements and innovative product features.
• Collaborate closely with engineering, design, compliance, and go-to-market teams to deliver scalable, secure, and user-friendly solutions.
• Translate customer and stakeholder needs into clear technical requirements, PRDs, and supporting documentation.
• Balance timing, cost, features, and performance to deliver high-impact products on schedule and within budget.
• Measure product success using data-driven methods, conduct experiments, and gather user feedback to drive continuous improvement.
• Manage escalations and influence stakeholders across the organization to resolve issues and drive consensus.
• Mentor and inspire cross-functional teams, fostering a culture of innovation, feedback, and excellence.
• Ensure compliance with security, regulatory, and operational standards, embedding secure-by-design practices into product workflows.
• Develop and maintain dashboards, KPIs, and reporting mechanisms to track product performance and inform decision-making.
• Lead, mentor, and coach a team of product managers.
• Perform other duties as assigned.

Required Qualifications

• Bachelor's degree in Marketing, Economics, Computer Science, Business or related technical degree and a minimum of 7 years of experience in product management.
• Minimum 3 years of relevant work experience in proptech, multifamily, consumer IoT or similar SAAS companies.
• An equivalent combination of education and experience will be considered.
• Demonstrated capabilities executing end-to-end quantitative and qualitative customer research and effectively identifying and interpreting key findings
• Highly analytical and diligent personality with ability to constantly solve problems and quickly plan out new features with meticulous attention to detail
• Experience defining a product roadmap and prioritizing features based on end user needs.
• Familiarity with JIRA, Confluence, Figma, Sketch, Amplitude, Gitlab, Github, Prototyping or other similar tools.

Preferred Qualifications

• Proficient in requirements gathering, user stories, and backlog management.
• Experience with cross-functional teams (engineering, design, marketing).
• Experience in proptech, multifamily, consumer IoT or similar SAAS companies.
• Ability to analyze user data and feedback to inform product decisions.
• Familiarity with agile and scrum practices.
• Strong understanding of Agile methodology and experience working with engineering teams.
• Proficient with Jira, Confluence, Figma, or similar tools.
• Possess a background in software development with an understanding of how to build resilient APIs.

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We Put Our Employees First

We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.

• Do the hard work and go out of your way to deliver excellence

• Own outcomes and learn from your mistakes

• Are a collaborative and supportive team player—win or lose, you lift others up

• Value authenticity, diverse perspectives, and inclusion in the workplace

• Have a passion for smart tech and the real estate industry

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