Station Operations Coordinator

Piedmont Airlines
Phoenix, AZ
_We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow._ At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Station Operations Coordinator in our Ground Handling Department. The primary responsibility of the position is to allocate the daily staffing to flights and flight-related tasks. The Station Operations Coordinator also utilizes staffing programs and other resources to identify needs for day-of operational requirements and provide various reports. The successful candidate will have strong decision-making skills and be familiar with Microsoft Office Suite. This position will report to the Station Management. **Essential Duties:** + Drive operational excellence in a safety-conscious environment + Effectively allocate resources and provide appropriate support to enable team members to deliver on operational goals + Allocate resources in accordance with Collective Bargaining Agreements and local policies + Utilize staffing programs and other resources (i.e. Prime, GET, RNV, Sabre) to identify needs for day-of operations and provide required reports + Understand the corporate culture, policies, and goals while taking measures to implement these into daily work routines + Administrative duties, including daily/weekly/monthly reports + Maximize operational performance for the station by adjusting to changes in operational conditions and proactively solving problems + Conduct other station coordination duties and responsibilities as required **Job Qualifications and Competencies:** + Ability to bring out the best performance in the workforce through proactive employee engagement + Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems + Ability to monitor and assess performance of self, team members, and the operation to make improvements or take corrective action + Ability to work well with all levels of management and frontline staff + Strong decision-making skills + Ability to work independently, set and meet own deadlines + Ability to prioritize and execute with a sense of urgency + Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation + Familiarity with Microsoft Office Suite **Preferred Qualifications:** + Previous experience in airline customer service or staffing allocation + Previous experience with GS RealTime + Working knowledge of Air Operations Area (AOA) + Working knowledge of company policies and automation applications **Work Environment:** + Use of computers, telephones, radios, and other office equipment + Airport ramp environment, subject to varied weather conditions and elevated noise levels + All shifts including weekends, nights, holidays and/or irregular shifts **Physical Requirements:** + Occasional lifting up to 25lbs The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed. _Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of High School or GED completion. Minimum 18 years of age._ Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network. Medical and dental available. **Starting Rate:** $16.75/Hourly _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status._ _​_ _I_ _n addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria._ Job Application Deadline: November 26, 2025 **Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.** Our team is a diverse group of people, all with a passion for aviation. We strive for excellence, and recognize that everyone - no matter which job title they hold - is responsible for our success. We celebrate our accomplishments together and learn from our mistakes. We hold each other accountable. We work as a team. We care for each other. We are Piedmont. If you need a reasonable accommodation for any part of the application process, please email us at [email protected]
Posted 2025-11-20

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