Licensed Insurance Receptionist
Job Description
Job Description
The Receptionist position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.
BenefitsHourly Base Salary Based on Experience
Paid Time Off (PTO)
Mon-Fri Schedule
Responsibilities- Process customer policy change requests.
- Secure all Trailing Documents from customers.
- Handle all incoming claim calls from customers.
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Take premium payments from customers.
- Answer incoming phone calls on the first ring.
- Return all phone messages promptly.
- Maintain knowledge of new products.
- Provide exceptional customer service.
- Claims follow up calls.
- Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
- Possess an upbeat, positive and enthusiastic attitude.
- Confident, self-starter who works well independently.
- A Property & Casualty license is preferred but will train good individual.
- Professional phone etiquette.
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