Host/Hostess

Job Description

Job Description

The Hilton North Scottsdale at Cavasson is seeking a Host/Hostess to join our Team!

T he Part-time AM Host/Hostess greets and seats guests in the highest professional manner. Practices strong guest service etiquette. Accurately takes and records reservations.

Primary Responsibilities:

• Practices complete guest service by greeting and welcoming guests
• Takes and manages reservations to effectively seat entire restaurant and tavern communicates via telephone and secures reservations in a professional and courteous manner
• Possesses knowledge of food and beverages served
• Able to properly set tables
• Understand mechanics of service and can arrange tables for large parties
• Maintains restaurant and tavern entrance (interior and exterior) throughout shift
• Maintains a clean and organized area
• Appears and acts in a professional manner
• Performs additional responsibilities, although not detailed, as requested by a manager at any time

Physical Requirements:

The physical requirements necessary for an associate to successfully perform the position's essential functions are outlined below. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.

• Associate must be able to remain stationary for up to 8 hours a day.
• Associate may have to move up to 50 pounds.

Qualifications, Education, Experience, Skills, and Abilities:

• Must be able to communicate effectively read, write, and understand the primary language(s) used in the workplace.
• Knowledge of proper service etiquette and standards
• Ability to work as part of a team.
• Ability to take direction.
• Professional communication skills.
• Ability to work calmly and effectively under pressure.
• Self-motivated, organized, and able to problem solve.
• Professional appearance

The Hilton North Scottsdale at Cavasson is managed by Columbus Hospitality Management , a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work-life balance and by providing development opportunities.

We are proud to be a Drug-Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.